Sears is a multinational department store chain focused on outdoor living needs, home appliances, clothes, outdoor furniture and more. read more
Sears online unfairly competes with the store prices and promotions and drives customers away from Sears in the confusion.
What does the leadership team need to get better at?
The upper management is inexperienced. An example is E. Jaffe, the ShopYourWay president. He was one of eddies hedge fund managers?!
Why do you feel undervalued and what would make you feel better about your compensation?
1% avg commission and $6/hr for what was 4% and $4.50/hr a few years ago?! You do the math on a $5-10,000 week.
What needs to change to make the company culture better?
Where there were 6-10 associates on 8 registers in three big ticket departments, there is now 1 or 2 associates (and 3 phones).
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