Sears is a multinational department store chain focused on outdoor living needs, home appliances, clothes, outdoor furniture and more. read more
Treat the associates like they matter.
Why do you feel undervalued and what would make you feel better about your compensation?
Matching some percentage of 401K would be a start. Health benefits are unbelievably expensive for a company of this size.
What does the leadership team need to get better at?
Field leadership is completely disengaged with store management and the associates working in the stores. Spending more than 30 minutes a visit would be a start.
What do your coworkers need to improve and how could you work together better?
I am shocked at the tenure of associates in some of the stores. More often than not the associates are treated poorly. What I feel bad about is that because they have endured the poor treatment for so long they are not aware how good other retailers greet their associates.
What needs to change to make the company culture better?
It needs to start at the top. DMs need to at least act like they care about those working the long hours in the stores. What seems to be getting lost in the day to day operations is that it's all about the people on the front lines dealing with the customers. Treat them like you care.
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