Sears – empowering employees to make customers happy | Comparably
Sears is a multinational department store chain focused on outdoor living needs, home appliances, clothes, outdoor furniture and more. read more
EMPLOYEE
PARTICIPANTS
362
TOTAL
RATINGS
5702

empowering employees to make customers happy

What's going wrong and how can it be improved?

management is running the company down the drain

Why do you feel undervalued and what would make you feel better about your compensation?

paid more than minimum wage

What do your coworkers need to improve and how could you work together better?

teamwork is missing, it is everybody for themselves, company shows no loyality so employees do not either

What needs to change to make the company culture better?

always worried that one mistake and you will be fired, can not do anything to make customers happy except let them yell at you

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