Sears is a multinational department store chain focused on outdoor living needs, home appliances, clothes, outdoor furniture and more. read more
Not enough employees for "merchandise pick-up", which might as well be called miracle worker considering how much we do
What are some of the best things about your team?
Co-workers are helpful and fun to be around
What did you like most about the interview process?
Very quick and straight forward
Why do you feel undervalued and what would make you feel better about your compensation?
Not aware of any compensation, employee discount card handed out at the beginning hasn't ever worked
What does the leadership team need to get better at?
Organization/management of tasks, communication between sales reps and merchandise pick-up associates, avoid under-staffing busy departments
What's going wrong and how can it be improved?
Customers tend to be on the rude side of the scale, which can't really be improved by the business. Work load is not really distributed very well, and one person may be assigned too many tasks at once
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