Sears is a multinational department store chain focused on outdoor living needs, home appliances, clothes, outdoor furniture and more. read more
I think working in customer service will rarely generate a positive environment.
What did you like most about the interview process?
It was streamlined and I was hired quickly and able to start soon after.
What's going wrong and how can it be improved?
With all the stores closing, including the one I work at. I don't think anything can/will be improved at my location.
What do your coworkers need to improve and how could you work together better?
The meetings are a waste of time if they only focus on telling people to go and do their jobs which you can't do if you're at a pointless meeting.
What does the leadership team need to get better at?
They need to streamline the checkout experience and focus on getting people in and out the door instead of focusing on things like credits and signing people up for the rewards program.
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