Securitas Security Services USA CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
My overall experience with the company has been extremely positive.
Review from Customer Support Dept
The pay and the treatment of office people was bad to work for.
Review from Customer Support Dept
It's not a bad company. The only con is communication issues from management and poor management
Review from Customer Support Dept
What do you like best about the leadership team?
My boss is seriously the best! She is very accommodating to my schedule. She gave me a chance and I am very grateful to her.
Review from Customer Support Dept
There is no leadership team. You just get placed with a scheduling manager and they just put you at a site.
Review from Customer Support Dept
Consistence, is key for me with my job, that is what I like about the Securitas leadership team
Review from Customer Support Dept
I like some of the flexibility they allow you with time off. Most of them seem understanding.
Review from Customer Support Dept
Dont know much about them
Review from Customer Support Dept
What does the leadership team need to get better at?
Staying in one place long enough for guards to meet them..
Review from Customer Support Dept
Communication between management and supervisors severely lacks. Getting a straight answer from a superior as a guard is difficult. Having someone relieve you from your post seems to be an ongoing issue
Review from Customer Support Dept
Better communication among themselves in higher/management positions
Review from Customer Support Dept
Treating people better is start.
Review from Customer Support Dept
Everything, everything, everything, everything, everything.
Review from Customer Support Dept
What is the best part about your compensation package?
I am not full time yet so I dont get benefits, but they seem to be very good benefits.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Being paid more than minimum wage!!
Review from Customer Support Dept
The level of work compared to pay is lacking. To be trusted with securing persons and property is a big deal and employees should be paid accordingly. Security should be making more than minimum wage and they shouldn't have to continuously ask about their benefits
Review from Customer Support Dept
For the value of work expected should come increased pay
Review from Customer Support Dept
Because of all the work I had to do.
Review from Customer Support Dept
I would feel better about my compensation if it was something worth living off of!
Review from Customer Support Dept
What are some of the best things about your team?
We stick together no matter what! .
Review from Customer Support Dept
The people are great, the other officers are awesome
Review from Customer Support Dept
everyone works together and get along well
Review from Customer Support Dept
We would go out to places to eat and talk.
Review from Customer Support Dept
They work together and are always willing to help you out or trade shifts with you if needed.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
My team is fine. New people arent always trained or picked the best.
Review from Customer Support Dept
Less Gossip better team player
Review from Customer Support Dept
communicate a lot beeter with everyone.
Review from Customer Support Dept
communication could be a lot better
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
People are friendly and are most times willing to help out
Review from Customer Support Dept
The people who are the workers for the company.
Review from Customer Support Dept
They care about their employees!
Review from Customer Support Dept
Friendly people and down to earth coworkers
Review from Customer Support Dept
The most positive bout my culture and enviroment is it is a clean and professional palce to work.
Review from Customer Support Dept
What needs to change to make the company culture better?
Above my pay grade to make statement on that
Review from Customer Support Dept
the company needs to behave more professionally instead of personally hating people and doing horrible things to employees. People in the office will lie on the officers to make themselves look better
Review from Customer Support Dept
Attitudes a lot of the officers have an attitude problem.
Review from Customer Support Dept
It's a good company, no complaints
Review from Customer Support Dept
What did you like most about the interview process?
It was quick and short. I was interviewed and hired the same day
Review from Customer Support Dept
It was a bit easy and fast
Review from Customer Support Dept
The phone interview you have before they decide if they want to meet you in person
Review from Customer Support Dept
It was very brief and I was hired on the spot.
Review from Customer Support Dept
Nothing honestly, I feel like they are sneaky, and the interview process shows that.
Review from Customer Support Dept
What would you improve about your company's interview process?
Make it all online the interview process.
Review from Customer Support Dept
the realness and truth during the interview - the recruiter should not lie
Review from Customer Support Dept
Information is lacking during an interview
Review from Customer Support Dept
What makes you most happy at work?
The amount of appreciative people that I encounter
Review from Customer Support Dept
The fact that I can support my family with this job
Review from Customer Support Dept
I love my supervisor very much.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Better pay and more serious management when it comes to the safety of their employees
Review from Customer Support Dept
The overall people in charge at the office can be improved.
Review from Customer Support Dept
They need a whole new team of helpful and positive people.
Review from Customer Support Dept
Never enough employees. Manager and HR are a bunch of crooks.
Review from Customer Support Dept
The job is not very exciting. Nothing to get excited about, but I don't hate going to work. Just not excited about it.
Review from Customer Support Dept
What do you like best about your company?
The uniforms are provided free.
Review from Customer Support Dept
What would you most like to see improved at your company?
Compensation for the years committed .
Review from Customer Support Dept