SEPHORA Operations Department Employee Reviews | Comparably
SEPHORA Claimed Company
A leader in prestige omni-retail, our mission at Sephora is to create a welcoming beauty shopping experience for all and inspire fearlessness in our community. We operate over 2,700 stores in 35 countries worldwide, with an expanding base of over 500 stores across the Americas, and a world-class ecommerce site. Since opening our first US store in New York’s SoHo neighborhood in 1998, Sephora has been an industry-leading champion of diversity, inclusivity, and empowerment in the US, guided by our longstanding company values. read more
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EMPLOYEE
PARTICIPANTS
516
TOTAL
RATINGS
5347

SEPHORA Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Our leadership team is very respectful to every individual regardless of their employment level and their D&I policies. It's an honor to work for Sephora!

Review from Operations Dept

Transparency and communication is great, as employees we always are kept in the know around how the business is doing, key initiatives, etc.

Review from Operations Dept

They inspire me to do my best everyday

Review from Operations Dept

Being extremely receptive to employee feedback and actively implementing changes when employees recommend change

Review from Operations Dept

transparency - sharing of sales figures, etc.

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

Training in all areas they run the place off the buddy system. They only treat the employees who kiss up to them and buy them lunch with respect.

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

Bonus and employee discount perk

Review from Operations Dept

Employee discount and free product. 401K match is good too

Review from Operations Dept

Bonus eligibility in a lower position at the company and base salary exceeding competition

Review from Operations Dept

Bonuses, product and play days

Review from Operations Dept

Compensation is just base + bonus which I feel is the bare minimum

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Compensation isn't clearly communicated - it's not known what band you are, if your advanced degree counts towards comp or why you are paid what you are. We are just told that the company analyzes the market and adjust comp to it.

Review from Operations Dept

It's only the bonus that is making my comp somewhat competitive, without the good level 10 bonuses we have been getting the comp would be below market

Review from Operations Dept

I feel like my opinion never matters. They always promote and reward the same employees.

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

Organized, open communication and empowerment

Review from Operations Dept

Very collaborative and will always try to help answer any questions I may have

Review from Operations Dept

Everyone shares their expertise with one another. It truly feels like a team. We are all working together to achieve the same goals.

Review from Operations Dept

Collaborative, willing to take on challenges and figure them out

Review from Operations Dept

Everyone is there to help and support. We also love to have fun :)

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of SEPHORA yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

Balanced, respectful and open communication culture with a great feeling of inclusion and empowerment.

Review from Operations Dept

Love that it's a female-forward company. There is very little politics which is nice and people try to help each other out.

Review from Operations Dept

Sephora strives to be inclusive and works very hard to ensure its DE & I initiatives are successful

Review from Operations Dept

Collaborative and everyone has a "let's do this" attitude

Review from Operations Dept

Everyone is there to help and we share the same values. Lots of passionate people who have a people-first perspective. I love that DEI is at the heart of our values, I also love being able to be part of our ERGs

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of SEPHORA yet.
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What did you like most about the interview process?

Interviews Reviews

They made you feel like you was going to be apart of something great

Review from Operations Dept

Getting to meet/train with my store director personally.

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of SEPHORA yet.
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What makes you most happy at work?

Outlook Reviews

My job and working on continuous development.

Review from Operations Dept

Achieving the things I set out to do to meet our goals and getting recognized for my hard work

Review from Operations Dept

Everyday is slightly different, there is always something fun going on at the company. It breaks up the monotony of everyday work

Review from Operations Dept

Working with product im passionate about and the engagement activities in-office

Review from Operations Dept

Seeing my ideas come to life

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

Someone from corporate should come down to listen to what the employees have to say.

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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