Smartsheet – Smartsheet is the most mature, most successful, most invested in my success, most clear-headed company that I've ever worked for. It's not even close. | Comparably

Smartsheet – Smartsheet is the most mature, most successful, most invested in my success, most clear-headed company that I've ever worked for. It's not even close.

Smartsheet Claimed Company
Smartsheet is the Intelligent Work Management platform. By aligning people and technology so organizations can move faster and drive innovation, Smartsheet enables its millions of users to achieve more. Visit www.smartsheet.com to learn more. Backed by enterprise-grade security, Smartsheet is used by more than 85% of the companies in the Fortune 500 to implement, manage, and automate processes across a broad array of departments and use cases. read more
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EMPLOYEE
PARTICIPANTS
1084
TOTAL
RATINGS
36080

Smartsheet is the most mature, most successful, most invested in my success, most clear-headed company that I've ever worked for. It's not even close.

Briefly describe your overall experience at your company

When the company was focused on succeeding by delivering value and new products to clients - this place rocked. That isn't the case now. We're not focused on delivering value, I don't know what we're focused on. We're adrift. We see people jumping ship every day. It's discouraging.

Briefly describe your overall experience at your company

This job was great a year ago. Then every change, at every opportunity, the leadership team has decided to make it worse. It used to be a rare occurrence to talk to a client that didn't like Smartsheet. Now, my job is to get yelled at while charging them more for the same thing.

What is the best part about your compensation package?

ESPP No hold period for vested RSUs

What makes you most happy at work?

Getting better at my job

What are some of the best things about your team?

We're all like-minded adults who want the team to win.

What do you like best about the leadership team?

The lack of culty bullshit. They're real people who are clearly invested in Smartsheet's success.

What is most positive about the culture and environment at your company?

The ability to see coworkers in person, in the office. The collaboration and bonding are ultra important

Why do you feel undervalued and what would make you feel better about your compensation?

They cut my compensation after promoting me. The cost of my benefits jumped. And zero acknowledgment of it

What is most positive about the culture and environment at your company?

My manager doesn't micromanage me. There are no actual positives about working here outside my direct team/org.

What are some of the best things about your team?

The people on my specific team are tremendous. We're all in this shit storm together. We're all we got

What are some of the best things about your team?

My direct team is great because we're all in this garbage together. We keep each other sane while watching our leadership team fumble, bumble, and screw up what was a really good job.

What is most positive about the culture and environment at your company?

I suppose it's my hybrid work schedule. But Smartsheet doesn't have an actual culture anymore, not as a company. Teams and departments have cultures, but nothing is connected. We're more of a group of wholly owned subsidiaries than a real company.

What does the leadership team need to get better at?

Everything. They set their leadership capital on fire to keep themselves warm while the rest of us wander in the frozen wilderness. We have no direction, no plan, and a culture of "not my job" has permeated the entire org. Leadership can't be bothered to fake caring, much less actually care

What's going wrong and how can it be improved?

The leadership team could actually admit that they screwed up almost everything in the last 12 months. They could stop making my job harder at every single chance they have. They could do a thing, a singular thing, to make my job easier

What's going wrong and how can it be improved?

the leadership team could actually acknowledge the pain, frustration, and negativity their actions are forcing upon us. Instead we get unemotional platitudes that might as well have been written with an LLM. Everything about this job is harder now than it was a year ago. EVERYTHING.

What does the leadership team need to get better at?

The executive team decided to set their leadership capital on fire to keep themselves warm as the private equity storm hit the company. I really never thought I'd see the day when Mark Mader stopped leaning in and treating us front-line people with enough respect to tell us what's actually goingon

Why do you feel undervalued and what would make you feel better about your compensation?

increase my compensation to, at a minimum, make up for the increase in insurance costs. I got a 'raise' in October but I take home less than before because of the increased cost. At least publicly say that we're getting a pay cut instead of not addressing it. We're adults, treat us like it

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