Smartsheet Claimed Company
Smartsheet is the Intelligent Work Management platform. By aligning people and technology so organizations can move faster and drive innovation, Smartsheet enables its millions of users to achieve more. Visit www.smartsheet.com to learn more.
Backed by enterprise-grade security, Smartsheet is used by more than 85% of the companies in the Fortune 500 to implement, manage, and automate processes across a broad array of departments and use cases. read more
It's been better than I could have asked for.
Briefly describe your overall experience at your company
Before USM- I was extremely proud to work here, customers loved us, I was building important and interesting things. Now I feel like a number, I'm only here to make the company money and it feels greedy. The changes have killed my creative drive to make the company proud and increase revenue..
What are some of the best things about your team?
Extremely helpful, positive, move things forward.
What is most positive about the culture and environment at your company?
Helpful, kind and positive people I interact with.
What are some of the best things about your team?
Everyone is very supportive and willing to help out.
What is the best part about your compensation package?
Spouse included in healthcare with no out of pocket cost.
What makes you most happy at work?
Being presented with challenges and solving those challenges for customers.
What do you like best about the leadership team?
They did listen to the field and pause USM when it was an issue.
What is most positive about the culture and environment at your company?
It's an environment where I feel like everyone wants you to do well, is supportive, and will go out of their way to help you.
What do you like best about the leadership team?
They all seem to really care about me as a person and I don't feel like a number. They care about my wellbeing and professional development.
Why do you feel undervalued and what would make you feel better about your compensation?
Our benefits have eroded since I started here. We used to have healthcare covered, now we don't. Lyra was much better than Modern Health. We no longer get RSUs, a significant portion of compensation, and I don't think we will get raises to offset that loss.
What's going wrong and how can it be improved?
USM has been a nightmare for my role. Directly (customers are furious) and indirectly via the negativity internally. I spend a lot of my day answering questions leadership has no direction on and playing damage control instead of growing our business. I've completely lost confidence in the direction
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