Smartsheet – My experience has been a roller coaster; while there have been some good moments, overall I have felt under valued and under appreciated for the impact I've had. I am actively looking and would not recommend Smartsheet unless significant changes are made. | Comparably

Smartsheet – My experience has been a roller coaster; while there have been some good moments, overall I have felt under valued and under appreciated for the impact I've had. I am actively looking and would not recommend Smartsheet unless significant changes are made.

Smartsheet Claimed Company
Smartsheet is the Intelligent Work Management platform. By aligning people and technology so organizations can move faster and drive innovation, Smartsheet enables its millions of users to achieve more. Visit www.smartsheet.com to learn more. Backed by enterprise-grade security, Smartsheet is used by more than 85% of the companies in the Fortune 500 to implement, manage, and automate processes across a broad array of departments and use cases. read more
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EMPLOYEE
PARTICIPANTS
1084
TOTAL
RATINGS
36080

My experience has been a roller coaster; while there have been some good moments, overall I have felt under valued and under appreciated for the impact I've had. I am actively looking and would not recommend Smartsheet unless significant changes are made.

Briefly describe your overall experience at your company

If I could time travel, I never would have accepted this role. Now that I'm here, I view this job as a job - there's no meaningful career path or growth but it pays the bills until I can find something else to do with my skillset.

What is most positive about the culture and environment at your company?

We still have employee resource groups

What does the leadership team need to get better at?

Transparency, authenticity, consideration of employee feedback

What is the best part about your compensation package?

Flexible PTO policy, commission, health care is fairly comprehensive

What does the leadership team need to get better at?

Communication, transparency, diversity and inclusion, talent acquisition, employee engagement, employee retention, leadership development, and innovation.

What do your coworkers need to improve and how could you work together better?

Motivation, less ego, curiosity, and a willingness to put their own interests aside to care for the best interests of others.

What needs to change to make the company culture better?

Our product roadmap, the way leaders address their teams (with more empathy and support), the quality of communication from executive leadership.

What do your coworkers need to improve and how could you work together better?

We have many employees who are mediocre at best but they are good at staying visible. We really need to upskill our workforce and hold under performing employees accountable.

Why do you feel undervalued and what would make you feel better about your compensation?

Employees at Smartsheet are rewarded with promotions and compensation based on tenure or nepotism; not merit or impact. This has created a homogenous environment that thrives on toxicity and subpar skill.

What's going wrong and how can it be improved?

There is a rampant lack of accountability, and those who put forth the most work are overlooked in favor of those who are more popular. We also have a relatively homogenous workforce which places those of us in minority groups at a significant disadvantage.

What's going wrong and how can it be improved?

Reiterating a previous response, the environment has become toxic and egos are rewarded. The 20% of us who do 80% of the work are overlooked and our contributions are downplayed because we are often not the loudest voices in the room. Favoritism and time in seat are valued more than impact.

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