Smartsheet – Substandard product marketed by mediocre messaging sold by coin operated hucksters (sales leadership) | Comparably

Smartsheet – Substandard product marketed by mediocre messaging sold by coin operated hucksters (sales leadership)

Smartsheet Claimed Company
Since our founding in 2005, Smartsheet has enabled individuals and teams to become high achievers. We do this by creating innovative work management solutions, mobilizing a passionate and diverse global team, and making a positive impact in communities where we live and work. Today, Smartsheet is present in nonprofit organizations, small businesses, and more than 85% of Fortune 500 companies around the globe. Our game-changing platform is redefining the possibilities of work management and empowering people to do amazing things. Backed by enterprise-grade security, Smartsheet is used by more than 85% of the companies in the Fortune 500 to implement, manage, and automate processes across a broad array of departments and use cases. read more
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EMPLOYEE
PARTICIPANTS
1085
TOTAL
RATINGS
36109

Substandard product marketed by mediocre messaging sold by coin operated hucksters (sales leadership)

What needs to change to make the company culture better?

Complete cultural tear down rebuilding to something more akin to start up

What's going wrong and how can it be improved?

Return to original core values: great product empowering everyone with customer success our number one priority by massively outperforming all competition

What do your coworkers need to improve and how could you work together better?

Coworkers are great--nothing to get excited about when it comes to pending interactions--company culture has washed out all the fun and excitement

What does the leadership team need to get better at?

Our culture has devolved to one of 'Naked Emperor Syndrome', pervasive mediocrity, an echo chamber of self-congratulatory smugness, tone deafness to customer experience (USM, anyone?)--working here is lukewarm stew with nothing recent as a source of pride

Why do you feel undervalued and what would make you feel better about your compensation?

Comp is below market, we've lost the variable of RSU's, we've little opportunity to either make the company a better place and/or get paid when we do--it has become a 'do your job, collect your pay' culture

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