Smartsheet – Solving challenging issues that our customers have | Comparably
Smartsheet Claimed Company
Smartsheet is the Intelligent Work Management platform. By aligning people and technology so organizations can move faster and drive innovation, Smartsheet enables its millions of users to achieve more. Visit www.smartsheet.com to learn more. Backed by enterprise-grade security, Smartsheet is used by more than 85% of the companies in the Fortune 500 to implement, manage, and automate processes across a broad array of departments and use cases. read more
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EMPLOYEE
PARTICIPANTS
1084
TOTAL
RATINGS
36080

Solving challenging issues that our customers have

What are some of the best things about your team?

Everyone is really willing to help each other

What is most positive about the culture and environment at your company?

Everyone understands the mission and is running in the same direction

What is the best part about your compensation package?

The opportunity to earn over my OTE based on performance factors as well as the stock options.

What do you like best about the leadership team?

They are transparent and consistent with the goals and methodology of the Company. If something is not working, they are not afraid to roll it back and admit they made a mistake.

Why do you feel undervalued and what would make you feel better about your compensation?

Our OTEs are about 20% below what I hear (firsthand) is out there. I will say that our variable compensation is generous, but overall the pay is on the low side compared to other software vendors out there.

What's going wrong and how can it be improved?

Transitioning customers to USM and pausing true ups has made for an extremely difficult past few months. Furthermore, splitting Enterprise and Commercial how they did has left Commercial in the dust. We feel like second class citizens, not being able to use our PSSM team, etc.

What does the leadership team need to get better at?

Enrolling employees on the front lines in business-critical decisions. USM for example, was rolled out way too quickly and the pause in true-ups was done without considering how that could affect employees. Half of my team is looking for a job right now because they can't make money.

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