Stack Overflow Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
I have only been here since April but it has been nothing but positive
Review from Customer Support Dept
What do you like best about the leadership team?
The leadership is very open and transparent, plus they actually treat me like a person and heavily emphasize the importance of work/life balance.
Review from Customer Support Dept
I like how at any level they genuinely seem to care of the employees and our well being.
Review from Customer Support Dept
The regular communication, the open involvement in ERG groups, the frank answers during all-hands meetings, and more. I've been exceptionally happy with how the leadership team continually exudes the company's values.
Review from Customer Support Dept
I'm left alone for the most part to run my team.
Review from Customer Support Dept
They genuinely do seem to care about employees and creating a healthy and inclusive environment.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Stack Overflow yet.
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What is the best part about your compensation package?
Honestly all of it is amazing, but the health/vision/dental insurance is fantastic and the FTO is really nice. It makes it a lot easier to balance life with work and not feel like I'm gonna lose my job if I get sick.
Review from Customer Support Dept
Free Healthcare is unbelievable! It's a game changer!
Review from Customer Support Dept
Great vacation time, unlimited sick time, sabbatical opportunity, and the fact that my pay isn't tied to where I live!
Review from Customer Support Dept
A good salary for the job I do and time off during the Holidays.
Review from Customer Support Dept
Free healthcare for the employees
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
From a salary perspective, I am underpaid by about 25%, but the benefits make up a partial difference. Not many companies can match our benefits. This is also an FYI as I'm too lazy to look for another job.
Review from Customer Support Dept
I think that my compensation is not equal to what it should be, as other companies are paying much hire for the position that I am in.
Review from Customer Support Dept
I have direct reports that make more money than me.
Review from Customer Support Dept
What are some of the best things about your team?
Everyone is very friendly and willing to help each other out!
Review from Customer Support Dept
How we care about each other as individuals and help each other and collaborate
Review from Customer Support Dept
They are friendly, fun, knowledgeable and create a great working environment.
Review from Customer Support Dept
We care about each other in and out of the office
Review from Customer Support Dept
We help each other out and look out for each other
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
I only put no because there was not a sometimes option. Interacting with Engineering, Product, and Community teams is always a great experience. Dealing with the sales organization can sometimes be trying.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
As a queer and trans person, it's so nice to feel like I can be myself and be respected at work. The ERG's we have are very helpful too, and fosters a sense of belonging. I have yet to come across a single person that wasn't pleasant or accepting.
Review from Customer Support Dept
They are inclusive and genuinely care abut us as individuals
Review from Customer Support Dept
Non-executives are allowed to make decisions without always running them by the exec team.
Review from Customer Support Dept
There is a very employee-focused culture and it's very inclusive.
Review from Customer Support Dept
The culture is very inclusive
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The culture and benefits are probably the best perks, but I also appreciate that it feels like we're fairly compensated. I also just love the camaraderie here. It's nice to be able to speak to everyone - regardless of position - like normal people.
Review from Customer Support Dept
Collaborating with my coworkers and not being micromanaged
Review from Customer Support Dept
That I have a job. I'm not a "work is my family" kind of person. I appreciate the salary and benefits but ideally, I'd rather not have to have a job at all.
Review from Customer Support Dept
Interacting with my teammates and helping our customers get the most out of our products.
Review from Customer Support Dept
Getting to work from home and interact with my coworkers
Review from Customer Support Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of Stack Overflow yet.
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What do you like best about your company?
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What would you most like to see improved at your company?
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