Strava Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
My experience is very positive where all the people are very friendly.
Review from Customer Support Dept
Review from Customer Support Dept
Lots of growth mindset, positive experiences, great teamwork
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
The management team is always available to give support and encouragement.
Review from Customer Support Dept
The people-first standard that they emphasize is reflected in the company culture and the relationships we build within teams in the company.
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They are thoughtful and communicative
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Transparency and visibility across day to day operations
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People first, we are actually treated like the complex humans we are and not just cogs in the wheel of capitalism
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
The different stripends are very good to encourage me to lead a more active life.
Review from Customer Support Dept
no caps on flex time off and Level dentistry coverage
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Salary + flexible work arrangements
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benefits are great, dental and vision could be better as they seem to be geared towards people without preexisting conditions.
Review from Customer Support Dept
The gear stipend to motivate me to stay active
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I believe benefits should be better and not center in one location. At the same we had some other benefits that were removed because a group of people did not know how to manage them or they took advance and now because of a group doing something wrong the whole company suffered.
Review from Customer Support Dept
Be paid fairly on market rate and tenure
Review from Customer Support Dept
What are some of the best things about your team?
The team is very supportive, friendly and experienced.
Review from Customer Support Dept
We are hand-on. We try to do our best with what we have or had been allocated to us. Even though we can do better if we had more budget or people working with us I believe we do an amazing work.
Review from Customer Support Dept
Camaraderie, my teams feel like they're friend groups with openness and vulnerability being shared and respected
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Very collaborative and focused on problem-solving for everyone
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Open-minded, transparent, highly functional, efficient
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Encouraging a positive and healthy lifestyle.
Review from Customer Support Dept
We used to be more open to try new things and make the employees happy. Now is more transactional and less about how do we feel.
Review from Customer Support Dept
Work-Live-Health balance is highly valued
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People are super friendly, there is no back stabbing, a lot of encouragement
Review from Customer Support Dept
Everyone is positive and always striving to do and be better
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Helping Strivers, working in a supportive team environment.
Review from Customer Support Dept
Seeing my work make an impact on the direction of the product, specific to helping users.
Review from Customer Support Dept
Collaborating cross-functionally across multiple teams
Review from Customer Support Dept
Flexible working hours, choosing my own tasks
Review from Customer Support Dept
I am not micromanaged and treated like a human
Review from Customer Support Dept
What's going wrong and how can it be improved?
Some benefits were removed from us do to some small group not following the "rules" (example: light- Friday, work location) Why the whole company needed to be impacted if s small group was the issue? Should the company address the situation with them instead?
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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