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symplr Claimed Company
symplr’s comprehensive healthcare operations solutions, anchored in governance, risk management, and compliance, enable our enterprise customers to efficiently navigate the unique complexities of integrating critical business operations in healthcare. For over 30 years, our customers have trusted our expertise and depended on our provider data management, workforce and talent management, contract management, spend management, access management, and compliance, quality, and safety solutions to help drive better operations for better outcomes. Learn how at www.symplr.com. read more
symplr was the very best place I've worked until the summer of 2021; since then, about a third of my teammates have left or taken new roles in other departments. The work is no longer enjoyable and the leadership is making our teammates miserable.
Briefly describe your overall experience at your company
symplr has ambitions to be a billion dollar company, and with that comes egos of billion dollar companies. The problem is - we're not there yet. Humility is lacking. Empathy is lacking. Leadership is lacking. I'm sad that its turned out this way because it used to be fun.
Briefly describe your overall experience at your company
Change is really hard, and this company has changed tremendously over the last few years. I don't think they've handled it well. I don't think they've hired inspiring leaders. And they lost the best one they had because she left to run another company. It's just a bit depressing.
What are some of the best things about your team?
My coworkers are smart, kind and cooperative.
What are some of the best things about your team?
They are kind and that's important at work.
What does the leadership team need to get better at?
Prioritize people over profits. Ensure your leaders are supportive of their teams.
What did you like most about the interview process?
It's been a while, but I did really enjoy having a culture fit interview.
What is most positive about the culture and environment at your company?
Monthly town halls are a great way to communicate with employees and a non-structured way.
Why do you feel undervalued and what would make you feel better about your compensation?
I know a peer who made $35K more than me. My performance was consistently better than hers.
What are some of the best things about your team?
They are kind humans and they seem to care about who I am and how I am doing.
What does the leadership team need to get better at?
Retain good people. Set realistic goals. Realize sales won't hit numbers when there are significant shifts in the org every few weeks.
What does the leadership team need to get better at?
Coaching your managers. Hearing, "That makes me look terrible," isn't leadership. Instilling fear in employees makes logging on to work each day terrible.
What needs to change to make the company culture better?
It probably depends on the team, but I'd say managers need better leadership training, or they need to be vetted better before hiring.
What's going wrong and how can it be improved?
I wish I could pinpoint exactly what's going on, but... I can't. I'd say its a combo of ill equipped managers, lack of accountability for their behavior, and extremely challenging goals that raise stress levels.
Why do you feel undervalued and what would make you feel better about your compensation?
I make $25,000 less than someone who has been at the company less time and with a lower title. I've been a leader on our team and continue to serve as a main resource for so many.
What needs to change to make the company culture better?
I wish I could say. Basically nothing seems great here right now. Management doesn't seem to care about the employees very much... or at least not in a meaningful way. Only in a superficial way. It's pretty competitive in a negative way. There's a lack of teamwork.
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay would certainly go a long way in making me feel valued. Right now, I know I am making the same amount as someone more junior than me who has been at the company for less than a year. They ought to consider salaries of existing employees and ensure they fit the current market.
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