symplr – The company has a direction, but the execution of that direction is less clear. | Comparably

symplr – The company has a direction, but the execution of that direction is less clear.

SEE ALL OPEN POSITIONS HERE
symplr Claimed Company
symplr’s comprehensive healthcare operations solutions, anchored in governance, risk management, and compliance, enable our enterprise customers to efficiently navigate the unique complexities of integrating critical business operations in healthcare. For over 30 years, our customers have trusted our expertise and depended on our provider data management, workforce and talent management, contract management, spend management, access management, and compliance, quality, and safety solutions to help drive better operations for better outcomes. Learn how at www.symplr.com. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
812
TOTAL
RATINGS
22638

The company has a direction, but the execution of that direction is less clear.

Briefly describe your overall experience at your company

They are trying, but falling short. I'd like to think that I could be trusted enough to do what I was hired to do without having practically go up to SLT to get approval for changes.

What is most positive about the culture and environment at your company?

The general energy is good.

What is the best part about your compensation package?

The permissive PTO policy has been nice in the past.

What are some of the best things about your team?

Every person I interact with genuinely cares about our customers.

What makes you most happy at work?

Facing challenges that will improve our customer's performance and efficiency.

What do you like best about the leadership team?

They do their best to make our company a good environment.

What are some of the best things about your team?

We all pull together to resolve problems as efficiently as possible.

What are some of the best things about your team?

Honesty. Willingness to jump in and collaborate. Able to learn new processes.

What is most positive about the culture and environment at your company?

There are many groups that I can be a part of and contribute to.

What is most positive about the culture and environment at your company?

The people that I work with across multiple teams. We have excellent employees at symplr.

What does the leadership team need to get better at?

Treating employees that came on board via acquisition the same as they would a newly hired employee.

What does the leadership team need to get better at?

Retaining top talent by providing meaningful salary increases. Balancing the message of a lack of salary increase funding with a pending acquisition.

What do you like best about the leadership team?

They make an effort to be transparent when they can be. However, total honesty with all employees would probably result in larger problems.

What are some of the best things about your team?

The people that I work with. We are able to rely on each other for sure and will all pitch in to succeed.

What is most positive about the culture and environment at your company?

The people that I work with are the best part of the culture. However, we are all suffering from the same policy issues.

What's going wrong and how can it be improved?

With the last round of reorganization, I feel like my job could be off-shored at any time and I would be looking for a new job.

Why do you feel undervalued and what would make you feel better about your compensation?

No merit increases for a calendar year despite the appearance that we are exceeding sales goals. Why does it seem like the goal posts keep moving?

Why do you feel undervalued and what would make you feel better about your compensation?

There should be more than 2% considering the current economy, inflation, and the need to retain employees who have the knowledge and skills to maintain symplr's market status and reputation.

What does the leadership team need to get better at?

Be honest about the plans to offshore teams and reduce headcounts. Figuring out ways to retain talent by ensuring that pay and benefits are being increased at least in line with inflation.

What makes you most happy at work?

Being able to learn something new without it needing to be a total struggle. I don't mind teaching someone else what I have learned either, but strive to make it easier for them than it was for me.

Why do you feel undervalued and what would make you feel better about your compensation?

The health and dental benefits are okay, but could be better. In particular when having to reach out to our contracted provider and argue about something that is stated as "covered" only to find out that it was denied on some technicality.

Why do you feel undervalued and what would make you feel better about your compensation?

Between inflation and the employee cost of benefits, it seems like the salary increase was less overall. Further, I know that the next open enrollment is going to have our benefits cost increase, which is unavoidable at this point. In addition, there is not a clear path laid out for advancement.

×
Rate your company