symplr – Communication in the form of monthly meetings. | Comparably
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symplr Claimed Company
symplr’s comprehensive healthcare operations solutions, anchored in governance, risk management, and compliance, enable our enterprise customers to efficiently navigate the unique complexities of integrating critical business operations in healthcare. For over 30 years, our customers have trusted our expertise and depended on our provider data management, workforce and talent management, contract management, spend management, access management, and compliance, quality, and safety solutions to help drive better operations for better outcomes. Learn how at www.symplr.com. read more
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EMPLOYEE
PARTICIPANTS
831
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23204

Communication in the form of monthly meetings.

What do you like best about the leadership team?

Appear straightforward, genuine and honest.

What are some of the best things about your team?

Supportive, understanding, helpful, and friendly.

What are some of the best things about your team?

Always willing to lend a hand, smart and professional.

What is most positive about the culture and environment at your company?

My team is fantastic and I enjoy working with them.

Why do you feel undervalued and what would make you feel better about your compensation?

Overworked, underpaid with an uneven work-life balance makes me feel undervalued.

What do you like best about the leadership team?

The team tries to be transparent about the company goals and initiatives.

What makes you most happy at work?

Talking to my team. Finishing a tough project. Logging off for the day.

What is most positive about the culture and environment at your company?

The supportive teams help you when you need and ask for it. Not all companies have that atmosphere.

What makes you most happy at work?

When I have a day that someone is not scolding, yelling, pressuring or threatening me to get something done.

What are some of the best things about your team?

They put in the hard work and are in the trenches with me feeling the same pains so we have eachother's back which is nice.

What's going wrong and how can it be improved?

Working too much, too fast puts us on the fast track to burnout. Can't get excited about coming to work under this type of environment.

What do you like best about the leadership team?

While I do not agree with the decisions being made, I believe they believe they are doing the right thing for the company and are transparent in the information they share with all employees.

What's going wrong and how can it be improved?

Too much work not enough time to get it all done. Some teams do not respond to help us complete our work while other teams set unrealistic expectations causing undo stress and long work hours.

What's going wrong and how can it be improved?

Overworked, stressed, asked to do more with less, constant changes and pivoting that wastes time and causes confusion, no proper talk tracks, documentation to provide customer whereas our competitors have this content. Constantly reactive vs proactive to maintain business-some teammates not helping.

What is most positive about the culture and environment at your company?

They seem to care about the people and have arranged great benefits and affinity groups. Also try to organize virtual events. Our ELT appear to really believe in our mission as a company and not just give it lip service to collect a paycheck.

What are some of the best things about your team?

Supportive, funny, kind, accommodating, hardworking. My direct team and manager are not the problem. They are wonderful and keep me wanting to working hard each day. I have dwindling faith in the leadership of the company overall as messaging, strategies and direction keep changing-its concerning.

Why do you feel undervalued and what would make you feel better about your compensation?

I do not feel my role is paid out at industry standards. Some of the benefits offered are nice, but nothing I need to utilize or am eligible for so where the company believes they are compensating me and providing me a benefit, its really not.

What is most positive about the culture and environment at your company?

We really do have a mission to help revolutionize healthcare and we mean it when we say we can and want to help. I do like that because our healthcare is so broken. I think some leaders really do care about us as employees, others do not.

What does the leadership team need to get better at?

They hear what we are saying, but they are not listening. They continue to offer high level responses to our questions and provide non-committal responses. Employees want to see action and leadership getting their hands dirty; that's not happening. Execs leaving is a troubling sign for individuals.

What is most positive about the culture and environment at your company?

Overall, the company is positive and doing great things. Our mission to improve healthcare operations will be amazing once executed. But they are growing so fast, they are starting to treat their employees like a number, like GE. Its upsetting that the ELT are not living our core values.

Why do you feel undervalued and what would make you feel better about your compensation?

We're short staffed, overworked, no work-life balance and we're getting burnt out. Manager does nothing to fix these issues and its getting very frustrating to keep hearing thanks for all you do I appreciate you, but the underlying problem is not being addressed. Great people are leaving for this.

What does the leadership team need to get better at?

Stay true to their word. Not using your feedback against you in a performance reviews. Not comparing you to other employees who they feel are superior to you/threatening your livelihood. My ELT leader is failing my team IMO. They do not have my teams best interests in mind which causes frustration.

What's going wrong and how can it be improved?

It's hard to get excited to go to work knowing that you may log in and lose your job. There is a nervous energy not knowing what is going to happen if despite all best efforts, we don't meet our numbers and the company cuts jobs. That's a real daily fear.

What do your coworkers need to improve and how could you work together better?

Some individuals and teams are very difficult to work with and I dread having to interact with them. Others are a delight...I'm sure that is the norm at any company you work for. But there are departments that seem to have a reputation for being difficult to work with-management should fix that.

What are some of the best things about your team?

When my leader fails us, my team is there. We have each other's backs, step in to collaborate, talk and help each other succeed. We're frustrated and drowning together which make my days bearable. At least I know I'm not the only one going through this alone. They're great people who try hard.

What is most positive about the culture and environment at your company?

I love the permissive time and the mental health benefits. They try to set up wellness meetings which is nice, but we are so inundated with work and mandatory trainings that we do not have time for wellness. Everyone makes everyone feel included and like they are part of the team which is nice.

Why do you feel undervalued and what would make you feel better about your compensation?

The company overall is fantastic & I want to continue to work for symplr. I believe in their mission. However, my ELT leader I makes getting up for work difficult. I have asked for 1:1's, asked what I need to do for a raise/promotion and I get nothing in return but empty promises. I don't matter.

Why do you feel undervalued and what would make you feel better about your compensation?

We are asked to do more with less every day and being expected to work at that high level, high stressed pace is not sustainable. Its exhausting and has a ripple effect in every area of your life. But the alternative is having no job with the temperature of the market so I continue to try.

Why do you feel undervalued and what would make you feel better about your compensation?

Our team has more work than we know what to do with which does not offer a work-life balance and causes stress trying to figure out how to get it done. Used to get a bonus, but that was taken away from me. Raises have been very small, Calm was taken away from us. Company keeps asking us for more.

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