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symplr Claimed Company
symplr’s comprehensive healthcare operations solutions, anchored in governance, risk management, and compliance, enable our enterprise customers to efficiently navigate the unique complexities of integrating critical business operations in healthcare. For over 30 years, our customers have trusted our expertise and depended on our provider data management, workforce and talent management, contract management, spend management, access management, and compliance, quality, and safety solutions to help drive better operations for better outcomes. Learn how at www.symplr.com. read more
Constant stress and overwork. Management doesn't listen
Briefly describe your overall experience at your company
stress, burnout, overwork, dread, fear.
What do you like best about the leadership team?
They at least try to communicate
What is most positive about the culture and environment at your company?
My manager is too busy to micromanage me.
What's going wrong and how can it be improved?
Management's insistance on offshore resources
What's going wrong and how can it be improved?
extremely stressful pace and lack of resources or support from upper management
What is most positive about the culture and environment at your company?
Some teammates (the LONG term US based ones) work extremely hard to make up for outside resources
What do your coworkers need to improve and how could you work together better?
India resources expect every aspect of every project to be fully detailed out for them. They don't attempt to learn for themselves.
What do your coworkers need to improve and how could you work together better?
Lack of interaction between US based resources and India based resources because of time differences. Lack of training from the company means that newer resources are heavily dependent on longer term employees for training, driving up the stress level for already overworked and burnt out resources.
What does the leadership team need to get better at?
Invest in people who work in the time zones that your clients are in, not halfway around the world. We sell our products to US companies working US business hours, yet have no resources to deal with issues raised during those hours because all hiring is offshore.
Why do you feel undervalued and what would make you feel better about your compensation?
I am a woman in a group with 3 other people with the same title, who are all male. I am paid less than all of them. I do as much or more work and am more heavily depended on by product management. The medical and dental insurance does not cover enough, I'm afraid to go to a doctor due to costs.
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