symplr – Product quality has declined over the last 5+ years, and instead of investing in improvement we invest in marketing. Suggesting ways to improve the product are usually disregarded, even when in the spirit of Championing the Customer | Comparably

symplr – Product quality has declined over the last 5+ years, and instead of investing in improvement we invest in marketing. Suggesting ways to improve the product are usually disregarded, even when in the spirit of Championing the Customer

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symplr Claimed Company
symplr’s comprehensive healthcare operations solutions, anchored in governance, risk management, and compliance, enable our enterprise customers to efficiently navigate the unique complexities of integrating critical business operations in healthcare. For over 30 years, our customers have trusted our expertise and depended on our provider data management, workforce and talent management, contract management, spend management, access management, and compliance, quality, and safety solutions to help drive better operations for better outcomes. Learn how at www.symplr.com. read more
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EMPLOYEE
PARTICIPANTS
812
TOTAL
RATINGS
22638

Product quality has declined over the last 5+ years, and instead of investing in improvement we invest in marketing. Suggesting ways to improve the product are usually disregarded, even when in the spirit of Championing the Customer

What is most positive about the culture and environment at your company?

The people that haven't been laid off yet.

What are some of the best things about your team?

We look out for each other. We've worked together for a long time and we can trust each other to pick up the slack when someone has too much on their plate

What does the leadership team need to get better at?

Taking constructive criticism. Employees only have text-based mediums to engage in the conversation during Town Halls, and too often I see innocuous comments taken to be adversarial. This usually ends with BJ getting defensive and making vague threats or ultimatums like "if you don't like it...."

Why do you feel undervalued and what would make you feel better about your compensation?

"Merit" increases don't keep up with the rate of inflation. Rolling my bonus into the base salary put me closer to market value, but it's still on the low end. I like the product I work on and the team I work with, but it's hard to ignore that my paycheck doesn't go as far as it used to

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