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symplr Claimed Company
symplr’s comprehensive healthcare operations solutions, anchored in governance, risk management, and compliance, enable our enterprise customers to efficiently navigate the unique complexities of integrating critical business operations in healthcare. For over 30 years, our customers have trusted our expertise and depended on our provider data management, workforce and talent management, contract management, spend management, access management, and compliance, quality, and safety solutions to help drive better operations for better outcomes. Learn how at www.symplr.com. read more
I've held out hope that things would get better, but they have seemed to get worse as the years go on. I appreciate the team members I work with, but there is a disconnect between leadership and the individual contributors. I enjoy what I do, but the company makes things more difficult.
What is most positive about the culture and environment at your company?
The Employee Resource Groups are great.
What does the leadership team need to get better at?
Communication, allowing SMEs to provide input on projects they are working on, designing training programs to allow new employees to be better prepared for their role, be more transparent about the metrics utilized in employee reviews.
What's going wrong and how can it be improved?
Poor communication between departments, too many administrative tasks, processes seem to change weekly, talent under-utilization, lack of training, frequent layoffs, off-shoring of jobs, too much focus on money instead of actually helping customers, products don't seem to be getting better
What are some of the best things about your team?
Everybody is willing to help each other, there is a vast amount of knowledge on multiple areas within my team, we all appreciate hearing new perspectives or new ways to approach a problem, everyone is willing to learn and listen to each other.
Why do you feel undervalued and what would make you feel better about your compensation?
The general tone here makes it seem like we are all replaceable resources, and not truly valued as people. We were once told that high performers would receive higher pay increases only to have that change right before the review cycle began. The new metrics made previous "rockstars" just average.
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