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symplr Claimed Company
symplr’s comprehensive healthcare operations solutions, anchored in governance, risk management, and compliance, enable our enterprise customers to efficiently navigate the unique complexities of integrating critical business operations in healthcare. For over 30 years, our customers have trusted our expertise and depended on our provider data management, workforce and talent management, contract management, spend management, access management, and compliance, quality, and safety solutions to help drive better operations for better outcomes. Learn how at www.symplr.com. read more
No one is driving the boat. Leaders don't know what the products do or how they work let alone what needs to be improved upon on the upcoming releases. Speaking up about enhancements that clients actually want to see in the product gets you penalized. Why was Lacy Frazier fired?
Posted 17 days ago
What needs to change to make the company culture better?
Hired Americans to work with American clients who are able to use critical thinking skills and accountability.
What do your coworkers need to improve and how could you work together better?
We continue to hire off shore resources who do not understand the America Culture or Healthcare processes and practices. We continue to hired the cheapest resources and then are surprised when we get poor quality in return.
What does the leadership team need to get better at?
Leadership does not understand the products or why the clients want to use them as opposed or our competitors. Symplr has spent 5 years with the Midas product has not added a single thing of value to the product that the clients are interested in.
What's going wrong and how can it be improved?
The Engineering team is full of employees who obfuscate and out right lie about product defects. It is impossible to get them to answer a direct question if it means they have to take responsibility for anything. I am continually gaslit and the goal posts are moved in every conversation.
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