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symplr Claimed Company
symplr’s comprehensive healthcare operations solutions, anchored in governance, risk management, and compliance, enable our enterprise customers to efficiently navigate the unique complexities of integrating critical business operations in healthcare. For over 30 years, our customers have trusted our expertise and depended on our provider data management, workforce and talent management, contract management, spend management, access management, and compliance, quality, and safety solutions to help drive better operations for better outcomes. Learn how at www.symplr.com. read more
I have only been here a month. However, so far I have yet to wake up one morning and dread the day ahead. That has not happened in a long time.
Briefly describe your overall experience at your company
It was great at first. Slowly but surely, the PE pushed and pushed looking for outcomes that weren't sustainable in this market. with the current conditions. Perhaps if they had bought solutions that had been kept up or weren't broken. How long does it take to fix the problems?
What is most positive about the culture and environment at your company?
The messages are good- but the execution is not there. They don't practice what they preach.
What are some of the best things about your team?
Some good people who came up in these companies that symplr bought know their stuff. Sad to see them leaving in droves
What are some of the best things about your team?
I feel as if everyone is working toward the same goal. A willingness to help one another. Positive discussions that I don't walk away from feeling drained.
What does the leadership team need to get better at?
Doing their job. Were led by a non-healthcare CEO. Our customers don't have customer success. Our products are old. But we have the enterprise vision! And that should be all you need to sell.
What makes you most happy at work?
The support I receive form my leadership and the fact that I can bring anything to the table and I am confident in doing so. The ability and the freedom to be creative to get the job done.
Why do you feel undervalued and what would make you feel better about your compensation?
Try paying salespeople the commission they're deserved. Were to work renewals, services, hardware and take on customer success issues without fair pay. Unrealistic software goals and services doesn't even matter? Do you understand healthcare? oh yeah- you don't
What do you like best about the leadership team?
The leadership team is encouraging. Even when we are struggling, there isn't this feeling of intimidation or lectures about what isn't being done. The focus is on the positive. What help we need...not nit picking every move. There is an obvious strive to build an inclusive culture.
What did you like most about the interview process?
I was completely myself. So were the people I interviewed with. I made it clear that this is who I am and they appreciated that and it has paved the way for me to continue to be who I am without feeling any worries of exposing who I am.
What is most positive about the culture and environment at your company?
The leadership does emulate a positive culture. There is a need to be successful- but it is done with an upbeat and positive approach. Its fun to succeed here. It make you want to do even more. We celebrate success and there is plenty of support to do so.
What's going wrong and how can it be improved?
We sit in on all these calls that are spun to sound positive when they're not. I drank the Kool-Aid for along time. I wanted to believe. But all we do is change every 6 months and then wonder why people leave or can't hack it anymore. We need more stability and support to do jobs
Other Employee Reviews for symplr
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