The Hartford CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They really assist you for success
Review from Customer Support Dept
Leadership is very helpful and they actually want you to move up in the company. They provide lots of honest feedback.
Review from Customer Support Dept
Leadership is as transparent as possible. They have improved our performance overall.
Review from Customer Support Dept
What does the leadership team need to get better at?
Recognizing that the employees all struggle with work/life balance in different ways and to adapt policies that help all employees not just the young single ones.
Review from Customer Support Dept
What is the best part about your compensation package?
The package is very reasonable
Review from Customer Support Dept
Paid for performance and work schedule flexibility
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The starting pay increases with each round of new hires hire yet the tenured staff see no living wage increase. There are people just hired that are now making more than those who have been with the company for 8+ years.
Review from Customer Support Dept
What are some of the best things about your team?
They are actually team players and they assist everyone
Review from Customer Support Dept
Everyone is helpful and very friendly.
Review from Customer Support Dept
My team are dedicated hardworking professionals who put the customer first.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of The Hartford yet.
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What is most positive about the culture and environment at your company?
You have your own space to put inspirational items
Review from Customer Support Dept
The environment is upbeat and motivating
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of The Hartford yet.
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What did you like most about the interview process?
The questions made sense to my experiences and the time I applied for.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
The overtime option because I have been financially down for so long.
Review from Customer Support Dept
The people and our company philosophy and drive.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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