Thermo Fisher Scientific Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Communicative. Open. Humble. Balanced. Development focused.
Review from Customer Support Dept
My managers allow me to do my best job.
Review from Customer Support Dept
What does the leadership team need to get better at?
They have been working there for more than 10 years and don't promote the team who took them to realize a big turnover. Now, people are living. People are not happy prefer to keep quiet and look for better opportunity due to a double standard. They will give you a lower salary compared to competitor
Review from Customer Support Dept
Stop threatening other peoples jobs over one persons difficult attitude when no one wants to work with this said person because everyone is quitting over this said person
Review from Customer Support Dept
Actually knowing and communicating with their employees.
Review from Customer Support Dept
What is the best part about your compensation package?
Fair for what I do
Review from Customer Support Dept
At least I have a compensation package
Review from Customer Support Dept
Benefits all included medical, dental, vision, even 401K
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Minority is always undervalued. Even if you're smart and proactive. They'll leave you in a Limbo.
Review from Customer Support Dept
What are some of the best things about your team?
We work well together to help our customers
Review from Customer Support Dept
Great teamwork and people are not afraid to own their mistakes and take responsibility.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Everyone work for themselves. There is no clear collaboration. No team work. Just you look different and why you are here. Manager like micromanagement and pick their favorites. And promote their favorites.
Review from Customer Support Dept
Remove the toxic person from the team
Review from Customer Support Dept
Unity there is no way everyone knows their coworkers because time isn't given or activities.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
I haven't had many negative interactions. By far, they are all positive.
Review from Customer Support Dept
The fact that problems are viewed as a opportunities to improve and that people are recognized and awarded for identifying such opportunities.
Review from Customer Support Dept
there isn't much of a positive culture .... you can see the misery in everyone's face when working.
Review from Customer Support Dept
What needs to change to make the company culture better?
They assigned you to different projects and when you work overtime and charge the overtime. They are not happy of your earning.
Review from Customer Support Dept
Stop threatening to fire good employees
Review from Customer Support Dept
What did you like most about the interview process?
I like to demonstrate that i have the technical capabilities to resolve any projects issues.
Review from Customer Support Dept
It was easy to show that I would be a good hire.
Review from Customer Support Dept
Two different interviewers to give separate opinions
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Well, i just grab my money just it. No more motivation as they don't see you, they will think negatively when you propose new idea.
Review from Customer Support Dept
I am able to resolve customers issues.
Review from Customer Support Dept
knowing that my work makes a difference in the world
Review from Customer Support Dept
What's going wrong and how can it be improved?
The manager is protecting an employees job. Get rid of the toxic person
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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