TraceLink Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
- Best company at which I've ever worked - Best job I've ever had - Most recognized I've ever felt
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Intelligent and down to earth
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They were very inclusive and welcoming
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Always there to help when needed
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The TraceLink Leadership Team has great strategic vision and knows how to get the job done in a manner that is caring and motivating for the team.
Review from Customer Support Dept
They share information and are open to feedback. Their concerns appear as genuine.
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What does the leadership team need to get better at?
There aren't any Leadership reviews of TraceLink yet.
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What is the best part about your compensation package?
Best health insurance I have ever had
Review from Customer Support Dept
the compensation package is always ontime.
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Deductibles reimbursement of health insurance
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Receiving stock options creates ownership and motivation to enable the future of the company.
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The breadth of the package. For a small/medium company they provide a lot of benefits.
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Why do you feel undervalued and what would make you feel better about your compensation?
I have always felt that compensation is low to stay competitive. We offer great benefits and have good leadership as good reasons to stay, but lose a lot of quality personnel due to compensation. Unless more work is done to improve compensation among existing personnel internal churn will continue.
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What are some of the best things about your team?
Extremely helpful, knowledgeable and friendly
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They work together well and are very nice
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Experienced friendly team Always there to help Different backgrounds
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TraceLink hires, not only good workers, but truly good people.
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Same focus to help our customers succeed which will help TraceLink succeed.
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What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Everyone is friendly and encouraging
Review from Customer Support Dept
In spite of the pandemics and WFH environment the HR management team makes a good effort to keep all of us involved.
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innovation, commutations, integrity , passion, impact
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Everyone has a good sense of humor and embrace diversity
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Communications about the vision and how we will achieve it.
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What needs to change to make the company culture better?
There aren't any Environment reviews of TraceLink yet.
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What did you like most about the interview process?
There aren't any Interviews reviews of TraceLink yet.
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What would you improve about your company's interview process?
There aren't any Interviews reviews of TraceLink yet.
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What makes you most happy at work?
- A majority of the work I do daily - The industry - Our global presence
Review from Customer Support Dept
Talking with the other colleagues
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Being a part of TraceLink makes me proud as it is among the few companies to work on this innovation and the introduction of OSM to the medical field. And also the compensation at the month-end keeps me charged up :-)
Review from Customer Support Dept
I like what I do, I make an impact.
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The sense of accomplishment as I watch the company continue to grow and expand into new endearvors.
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What's going wrong and how can it be improved?
Work is work. Although I really believe in this company, it is still a job. This might be more particular to me, but I don't think it is easy to make someone excited about work.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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