U.S. Cellular CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
They're very helpful and always do their best
Review from Customer Support Dept
What does the leadership team need to get better at?
Stop making up reasons to fire employees with seniority. Targeting of employees with tenure is unethical.
Review from Customer Support Dept
Motivate not compete with co-workers
Review from Customer Support Dept
What is the best part about your compensation package?
Matching 401k payments up to 5%. Stock in the company. Quarterly bonuses.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of U.S. Cellular yet.
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What are some of the best things about your team?
They're all very friendly and helpful
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Co workers need to stop spying on one another in order to gain points with management. It destroys the team atmosphere.
Review from Customer Support Dept
They are not well organized
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Everybody is trying to get the job done
Review from Customer Support Dept
What needs to change to make the company culture better?
Management needs to stop pitting employees against one another. Stop micromanaging employees and let them come up with improvement plans.
Review from Customer Support Dept
The sales pressure makes it not teamwork
Review from Customer Support Dept
What did you like most about the interview process?
They welcomed me and helped me through it
Review from Customer Support Dept
What would you improve about your company's interview process?
Use something to complement PBI. Not everyone who passes PBI can do the job, especially in management.
Review from Customer Support Dept
What makes you most happy at work?
Being able to interact with others
Review from Customer Support Dept
What's going wrong and how can it be improved?
Ethics in management need to improve. Personal vendettas need to be checked at the door. Subjective grading needs to stop being twisted to suit the coach's whim.
Review from Customer Support Dept
The company in general is going down hill.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of U.S. Cellular yet.
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What would you most like to see improved at your company?
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