UHS (Universal Health Services) CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
I love my job and though some challenges arise at work it is generally a good place to work for
Review from Customer Support Dept
What do you like best about the leadership team?
They ensure there is always work
Review from Customer Support Dept
I like working and helping the clients through their experience
Review from Customer Support Dept
I love heritage oaks, they work with my schedule, they appreciate everything you do, and my managers are AMAZING. They have my back 100%
Review from Customer Support Dept
What does the leadership team need to get better at?
Caring more about their employees
Review from Customer Support Dept
rudeness is unacceptable and it is a strange culture
Review from Customer Support Dept
The social work department needs more staff. They need to be set up like other mental health hospitals where there is a social worker to do groups, one to work on discharges and one to do admission paperwork. It is too difficult for one social worker to do all of that.
Review from Customer Support Dept
D.O.N. LIES AND HIDES...ADMISSIONS DIRECTOR, RISK MANAGER AND CLINICAL DIRECTOR ARE GREAT PEOPLE
Review from Customer Support Dept
What is the best part about your compensation package?
The healthcare benefits are amazing, it covers 100% on hospitalization after deductible. And the deductibles are pretty low
Review from Customer Support Dept
paid maternity leave is a perk
Review from Customer Support Dept
Partial 401k match by the company
Review from Customer Support Dept
I am paid well here.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay for the work we do. Maternity leave for mother’s, better safety regulat
Review from Customer Support Dept
Underpaid for the risk involved. Always a threat of physical harm by patients...understaffed so more risk and responsibliity with no more $$
Review from Customer Support Dept
What are some of the best things about your team?
We make sure that we keep each other and the patients safe. We are very team oriented
Review from Customer Support Dept
We all have one common goal to keep the clients and ourselves safe.
Review from Customer Support Dept
We work well together and genuinely care about the patients
Review from Customer Support Dept
Everyone works together to get things done.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Have consultants come in and assist workers on team building
Review from Customer Support Dept
there is zero collaboration with the physicians and nurses are unable to spend sufficient time with patients due to paper charting duties.
Review from Customer Support Dept
Some really great people
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
I love the people I work with, we have a great team of nurses and I wouldn’t
Review from Customer Support Dept
The teamwork, and the managers appreciate you
Review from Customer Support Dept
The work that we do
Review from Customer Support Dept
Interacting with coworkers and seeing patients improve
Review from Customer Support Dept
What needs to change to make the company culture better?
Hiring people from all different backgrounds maybe so that we could all find ways to relate to one another would be great start. It feels as though our manager is bias. I think at times I have been treated very unfairly even though I am an employee that produces well beyond what I should
Review from Customer Support Dept
eliminate paper charting and replace with an EHR
Review from Customer Support Dept
If everyone wasn’t so stressed then they wouldn’t be as negative.
Review from Customer Support Dept
Ceo needs to care about patients more than $$
Review from Customer Support Dept
What did you like most about the interview process?
It was not very thorough which is probably why they have issues getting and keeping quality staff
Review from Customer Support Dept
It was a long time ago, but it was brief and I got the job immediately and was able to get started right away
Review from Customer Support Dept
They were very welcoming, and made me feel like I fit right in
Review from Customer Support Dept
Mike Smith is cool but most supervisors besides Tabitha who work under him is quite rude.
Review from Customer Support Dept
I was interviewed by a man named R.J. He was down to earth and made the process so comfortable for me
Review from Customer Support Dept
What would you improve about your company's interview process?
cut down on the three-four month time it took to be accepted as an employyee
Review from Customer Support Dept
What makes you most happy at work?
My patients, they brighten up everyday
Review from Customer Support Dept
My managers because they support us tremendously
Review from Customer Support Dept
The pace and interactions with patients and coworkers
Review from Customer Support Dept
What's going wrong and how can it be improved?
I find that this company has a track record of beating down employees until they quit and then happy to get a new inexperienced replacement at a lower salary. They think this is just fine approach
Review from Customer Support Dept
Management needs to be revamped for sure
Review from Customer Support Dept
the politics are obvious and supervisors pick favorites. I have yet to meet a happy charge nurse. They all tell me they are about quit and I should do the same due to lack of support from administration.
Review from Customer Support Dept
It starts at the top. The higher ups don’t seem to care for their employees who go to work everyday to keep their place up and running. Everything to them is about filling beds and making money. Instead of staff to client ratio in order to ke
Review from Customer Support Dept
Understaffing = risk and lower quality care for patients
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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