VITAS Healthcare Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Managers are from healthcare field
Review from Customer Support Dept
What does the leadership team need to get better at?
The GM came from marketing, so she's not a nurse. She has no empathy for whom she serves. It's all about the bottom line. Which is a disgrace to the patients. The DME company is the worst, the more we inform managers where told to write a complaint on their website. Nothing is being done.
Review from Customer Support Dept
What is the best part about your compensation package?
There aren't any Compensation reviews of VITAS Healthcare yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
Feeling undervalued is an understatement. Better compensation by offering better benefits and not making people work as mules.
Review from Customer Support Dept
Being heard in the first place, then reviewing to find out what they can improve in terms of benefits.
Review from Customer Support Dept
HR information given at interview was incorrect
Review from Customer Support Dept
The raises if any are not much to notice you have had a raise. The management appreciation is not for real and you can feel the phony thank yous for what you do.
Review from Customer Support Dept
What are some of the best things about your team?
The team is awesome with some very wonderful Nurses and CNAs. There are a few I know will back me up and there are a few that I know will throw me under the bus.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
People are two faced,smiling at you and putting knives in your back to your manager. Most are strategic to know how to do as less as possible. Making themselves not seen.
Review from Customer Support Dept
Communication skills and teamwork skills
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Unfortunately the positive people whom I enjoyed working with are no longer employees at this company.
Review from Customer Support Dept
Camaraderie, we share information with the team in the best interest of our patients.
Review from Customer Support Dept
Caring for the dying patients and their families
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
Surprisingly good, what I didn't know at the time was the person that was doing most of the talking wasn't qualified to even be in the room. A HR assistant without any form training no degree, but was allowed to be in the interview.
Review from Customer Support Dept
I got the chance to meet my future Supervisor in the first interview.
Review from Customer Support Dept
Quick interview but manager gave me incorrect benefits info
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Patient care and educating families
Review from Customer Support Dept
Making a difference for patients and families
Review from Customer Support Dept
What's going wrong and how can it be improved?
From the top down, incompetence. An outside source needs to do a deep dive audit into the practices into this company. And clean house!!!
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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