Wawa, Inc. Sales Department Employee Reviews
Briefly describe your overall experience at your company
Unappreciative, rude , they belittle and embarrass me , unsupportive
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What do you like best about the leadership team?
Nice person, not a good leader
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they are transparent with me
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There is a good team
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We work as a team and it shows
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Always ready to build up anyone who wants to move up in the company
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What does the leadership team need to get better at?
Handlikg there emotions and outburst
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Recognize seniority as a scheduling matter.
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Positive attitude and working in the food service areas and celebrating the people who work there
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The management is horrible towards there workers and the customers they mentally abuse you and make you hate your job and coming to work everyday
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There needs to be diversity, sensitivity and harassment training. If already offered, it needs to be extensive and in-depth. The issues surrounding people of color working for this company is so passive-aggressive that it makes it even worst when you realize it.
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What is the best part about your compensation package?
401k plan and resources they provide us
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Med benefits, however as a supposedly full time employee, with reduced hours, the weekly medical contribution hurts.
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The pay but you have to go through to much just to get a decent pay
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I think that you get to grow
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I can see a future where I don't struggle
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Why do you feel undervalued and what would make you feel better about your compensation?
Overwhelming amout of expectations with extremely limited staff and no support , extra people and a raise
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A steady shift. I would like to work the same days and hours weekly.
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Compensation is unfair among staff. When you realize that your General Manager has started your white co-worker at a higher rate of pay with less experience than a person of color with related experience - it's not just you but the whole staff who are colored or ethnic. Not just at 1 store location.
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for all the work that i do in the management department i should be paid more. i am often the only manager left to oversee the entire store
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The fact that an American black woman gets no respect nor protection
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What are some of the best things about your team?
They are kind and helpful
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They understand the frustrations of no seniority perks.
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People have good experience and years with the company and know what works and what doesnt
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Not much, leadership is lacking
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Some great people while others are only looking for a paycheck, not to do the job.
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What do your coworkers need to improve and how could you work together better?
Better shift turnover , better communication
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Treat people with respect and like a human being
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Workplace harassment is a major issue because, each shift blames each other for their own problems. Overnight is the most disrespected shift between 1st and 2nd and managers allows it's staff on 1st and 2nd to belittle staff on overnights. It's a widespread issue - not just isolated to one store.
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most of the staff is made up of minors who may not be fully experienced in the work force yet. often other employees show up late and do not listen to me and are not punished
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Be better workers and do their jobs
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What is most positive about the culture and environment at your company?
Dealing with customers and co workers.
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The satisfaction of completing everything at the end of my shift and everyone being in a positove mood because it wasnt stressful because i did a good job managing
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seeing your regular customers everyday
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Wawa is very involved in the community and provides great quality service beyond it's food and gas. Being involved in their community service is amazing.
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there are lots of team activities
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What needs to change to make the company culture better?
Everything , management, engagement, training
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A better understanding of other people lives, especially those with children
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The managers need to look at who's actually doing work and promote others to be like them rather than promoting others to work like those who dont do anything.
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Have real accountability for ALL employees, but especially management.
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What did you like most about the interview process?
They were very friendly and courteous.
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I like that the process was very fast
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Showed me around the store , let me meet everyone , explained where everything was and the personal gains of joing the company
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We communicated very well and was hired.
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The interview process now is over the phone which is difficult for me , i like to see faces of people im communicating with in an interview and body language. The best part is the diverse questions
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What would you improve about your company's interview process?
Not promise 20 dollars an hour after 99 days of work then not revived
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Get people that will stay and not hire everyone that walks in the door
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What makes you most happy at work?
Seeing and making the customers happy
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Fellow employees and customer interaction.
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My associates and the floor looking organized and clean
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Customers are usually fun to interact with
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A challenge. When you're given an extensive list of things to do and you complete them? It's the most amazing feeling especially if you know people don't expect you to do it all.
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What's going wrong and how can it be improved?
Everything needs to be changed
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Provide more staff, current manger has a schedule of 6 people for the 1st through 3rd shift
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Firing the general manager and the food and beverage supervisor or getting a transfer to another store
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What do you like best about your company?
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What would you most like to see improved at your company?
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