
Reaching out personally to make remote workers feel more welcome
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Answering challenging customer questions and helping ignite light bulb moments for them
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Unlimited PTO, though sometimes I do not use and value this as I should
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Consistent messaging > i.e. we are publicly staying with the SMB space, but also internally working on upmarket features more than ever and pushing for more upmarket customers
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The focus on solving for the customer, when actively done is really cool to see. I want to be involved in delighting others, not just serving a corporate monetary goal.
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