Amperity Customer Support Department Employee Reviews | Comparably
Amperity Claimed Company
At Amperity, our AI-powered Customer Data Cloud empowers organizations to delight their customers and create differentiated experiences. Our multi-patented technology helps over 400 leading global brands like Alaska Airlines and DICK'S Sporting Goods drive revenue growth and meaningful customer experiences. We help users unlock the value of all of their customer data with simplicity and speed. Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute and grow. We're looking for talented individuals from diverse backgrounds to help us eliminate data bottlenecks and accelerate business impact for the world's most innovative companies. With offices in Seattle, New York City, London, and Melbourne, you'll be part of a fast-growing team solving critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let's talk. read more
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EMPLOYEE
PARTICIPANTS
80
TOTAL
RATINGS
2155

Amperity Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

The leadership team has real passion for building both a great product and a great company.

Review from Customer Support Dept

Their willingness to talk about the tough stuff in company-wide forum is appreciated. Knowing that they have their eye on employee concerns is a comfort.

Review from Customer Support Dept

Transparency, approachability, and genuine concern for our happiness and success

Review from Customer Support Dept

Top top management is excellent, can't say the same about middle layer.

Review from Customer Support Dept

The senior leadership team are seasoned pros!

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Amperity yet.
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What is the best part about your compensation package?

Compensation Reviews

overall the benefits package is great for health, dental, and vision.

Review from Customer Support Dept

Covering lunches and commuting expenses were great while we were in office.

Review from Customer Support Dept

Nice blend of salary and equity options. Add in high end medical, maternity/paternity leave and ample PTO and its well rounded.

Review from Customer Support Dept

Base comp is competitive for position/industry

Review from Customer Support Dept

Salary for a startup is relatively competitive and i believe there is openness about conversations on salary bumps

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

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What are some of the best things about your team?

Team Reviews

People at Amperity genuinely want to see each other, and our customers, succeed.

Review from Customer Support Dept

Self awareness and empathy are high on the list of common traits.

Review from Customer Support Dept

Everyone, regardless of team, is committed to helping and delivering for our customers. Best collaboration across functions I ve ever seen in my life.

Review from Customer Support Dept

Open conversation, willingness to jump in and head when needed, humor, drive with a balance of being reasonable, smart, critical thinkers, fun, social, interesting

Review from Customer Support Dept

Everyone truly plays for each other and you get to work with some of the brightest people around.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Solution-driven approach & customer focused.

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Lots of people care deeply about doing a good job and being team players.

Review from Customer Support Dept

Strong emphasis on culture with a wide range of options to participate. In addition there isn't pressure if you just want to deliver and not participate. No one is every penalized for not making a happy hour or volunteer experience.

Review from Customer Support Dept

A strong vision, openness to change, constant conversation and discussion, openness to ideas, non hierarchical

Review from Customer Support Dept

How people play for each other

Review from Customer Support Dept

The work is hard but people are driven to push themselves and do the right things for our customers.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

The opportunity to meet the peers I'd be working with, both in my own role and on other teams. It gave me a great sense of the team I'd be working with day to day.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

Creating a top end data platform for our customers. The problems we are able to solve for feel limitless

Review from Customer Support Dept

The ability to solve real-world customer problems, and do so at amazingly fast speeds.

Review from Customer Support Dept

Solving challenging problems and helping customers; relationship building

Review from Customer Support Dept

To be able to try new things and to be intellectually challenged at all time.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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