Applebee's Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
I really enjoy my job and look forward to going to work every day
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Very stressful and fast paced. Over worked for little compensation.
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What do you like best about the leadership team?
They work to help everyone
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Fully understanding about financial troubles and are always a very supportive
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They are supportive and caring
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the custormer and employs are the best
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I like that they keep it loose, but set guidelines too. They are great
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What does the leadership team need to get better at?
Thinking about more than just the bottom line
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Honest and direct Communication with employees
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Giving employees incentives and showing appreciation for the hard work the staff provides.
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respect the employees and be kinder
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It would be helpful if leadership was more supportive to help reach goals by providing solutions rather than just pointing out faults.
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What is the best part about your compensation package?
Do good stuff for the tem
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Nothing im a former employee.
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Its enough for me to feel secure and live comfortably
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the 401k and saving and pay
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What compensation package? I work hard, and get tips, thats it though.
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Why do you feel undervalued and what would make you feel better about your compensation?
No insurance offered to me
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I only work 25 hours as a waitress so I don
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A change in laws regarding food and beverage employees
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Yes. No one listens to new ideas that are valuable to continued success
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Management fails to recognize outstanding performance. Leads to high turn over. No appreciation
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What are some of the best things about your team?
Good moral with right mangement.
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Good attitudes and very friendly
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We all work to help each other especially when it?
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We show up every day
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We work together every day as a team to complete everything to our best abilities
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What do your coworkers need to improve and how could you work together better?
Everyone needs to learn how to communicate and reign in their tempers
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What is most positive about the culture and environment at your company?
Customers can make my day at times
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Everyone is so friendly and there is no competition with each other
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They motivate us to do better and be a better person
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The employees only. Strict corporate policies and terrible lazy managers don't help the problems they worsen them
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Teamwork makes the dream work
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What needs to change to make the company culture better?
No sexual favortism. It's unprofessional. Customers are aware of flurtatiousness.
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We need better communication between management and employees
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What did you like most about the interview process?
Showing more of myslelf rather than i can read a script.
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That is was simple no long complex interview
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The ease of the process
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The management was very straight forward and upfront
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Quick and easy informal interview
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What would you improve about your company's interview process?
the manager can be more serious
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I would make sure the person interviewing me knew what they were talking about
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What makes you most happy at work?
Being able to get a long with other people
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Manager with good postive attidide and supportive help.
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I like working with the public
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The positive environment is amazing
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Making money and learning new things
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What's going wrong and how can it be improved?
The quality has disappeared completely
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Nothing. The management is a revolving door. They come in and do not relate. Do not help. Only bring the team members down.
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There is no team work and the managers don't care.
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Poor management and no leadership
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They are bully's and they are mean sloppy plus druggies
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What do you like best about your company?
Very Friendly management and co-workers
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What would you most like to see improved at your company?
More coverage when employees are I'll or have emergencies preventing them from attending work. Less repurcussions.
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