Ashley Furniture Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
GREAT company to work with after 11 years is been an amazing time of my life
Review from Customer Support Dept
very stressful, customers yelling and swearing, too much pressure, no raises, no fairness
Review from Customer Support Dept
What do you like best about the leadership team?
Always improving to help the company grow
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Ashley Furniture yet.
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What is the best part about your compensation package?
The benefits are great for the employees
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
We let our customers suffer
Review from Customer Support Dept
What are some of the best things about your team?
Always helping each others as best they can do
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Answer customer requests faster than we do now
Review from Customer Support Dept
Be professional & honest at all time.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Professionalism Integrity sociable friendship knowledge
Review from Customer Support Dept
The building we work in is nice
Review from Customer Support Dept
What needs to change to make the company culture better?
Communication, clear direction, employee input, appreciation, additional hired staff to support workload, incentives and equitable pay.
Review from Customer Support Dept
We need to be accountable for our failures
Review from Customer Support Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Providing quality service to customers.
Review from Customer Support Dept
What's going wrong and how can it be improved?
too much pressure, stress, customers yelling, no raises,
Review from Customer Support Dept
What do you like best about your company?
Nothing. We are trapped in a toxic culture
Review from Customer Support Dept
What would you most like to see improved at your company?
Everything you can possibly think of
Review from Customer Support Dept