Asurion Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
They focus on what is important and they always communicate the plan.
Review from Operations Dept
DIRECT leaders listen, but most of the time, our voices are not heard unless the business if profitable.
Review from Operations Dept
They care and are personable
Review from Operations Dept
has become more diverse over the last few years seem to have a wide variety of backgrounds and experience
Review from Operations Dept
Personable, accessible, informative, inclusive and forward thinking
Review from Operations Dept
What does the leadership team need to get better at?
listening to their team members
Review from Operations Dept
Listening to the people in the company with experience in appliance repair and asking for more feedback to help drive better processes.
Review from Operations Dept
See his team as a persons and not just a number
Review from Operations Dept
Track and report goals and status to the goals Support healthy debate and question status quo
Review from Operations Dept
Actually listen to feedback from frontline people. Stop hiring managers from outside the company who have no experience in our field.
Review from Operations Dept
What is the best part about your compensation package?
Bonus pay and scales and the PTO Policy
Review from Operations Dept
total comp and benefits work
Review from Operations Dept
The best is my Dental and Vision
Review from Operations Dept
healthcare plans are very affordable
Review from Operations Dept
ICP incentive plan and health benefits at a reasonable cost
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I would feel better about my compensation if I was compensated fairly for the role I am in the area of the country I work in.
Review from Operations Dept
Asurion does not preach the "ONE TEAM" core value. You are only treated better if you work in an office setting.
Review from Operations Dept
Better be sorry since I'm compensated the lowest out of all managers in my space and I'm a high performer
Review from Operations Dept
If I got paid more
Review from Operations Dept
No real cost of living/wage increase with over 10 years with the company. As an employee outside of Nashville, I constantly feel like I do not matter. Lack of recognition for basic things as well as no sense of company pride as if you are not in Nashville- you don't matter.
Review from Operations Dept
What are some of the best things about your team?
They do their jobs most of the time
Review from Operations Dept
We are like a family - people actual care about what is going on in your life.
Review from Operations Dept
the work that we get to do together
Review from Operations Dept
We all share best practices and help each other in need.
Review from Operations Dept
They all help each other out
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Inclusivity - less "boys" club, less favorites and more inclusivity & engagement equally across the board. Understanding difference in cultures and ethnicities - what is "cool" for one group may not be for another.
Review from Operations Dept
There is a larger value placed in this company on extroverted personality types in leaders - as in, there is little respect or place here for leaders who tend to be the more introverted, thoughtful type. As a result, most people I work with feel the need to be loud and "fun" and overemphasize this.
Review from Operations Dept
Interacting with my coworkers means I'm at work
Review from Operations Dept
several degrees of competency within the group
Review from Operations Dept
Less focus on "the way we have always done it" Be open to new ideas and be open to being challenged take ownership of issues and ROOT CAUSE
Review from Operations Dept
What is most positive about the culture and environment at your company?
Nothing, the culture is basically sell or be fired. Doesn't matter how you get there. Fraud in a ton of markets but the number looks good so it doesn't matter.
Review from Operations Dept
They do a lot of activates for the employees to want to come int o the office - such is life music on the roof top or cornhole tournaments. They offer meditation rooms and classes..
Review from Operations Dept
the culture that i create for my team
Review from Operations Dept
You are allowed to be your own person and speak up
Review from Operations Dept
people seem to genuinely care about each other
Review from Operations Dept
What needs to change to make the company culture better?
It does not matter what we say. It will not be heard or be overlooked unless the business is profitable.
Review from Operations Dept
more representation of underrepresented minorities.
Review from Operations Dept
for me , I use to working big field company, company will send trainer to motivation, skills, idea, sharing for few days, sharpen our mind be positive toward each other, also have competition that's help company build a lo , boost up positive employee as we say win/win situation, growing up healthy
Review from Operations Dept
no hope of growth in the company if your a white male..... Don't meet your quota. Should promote on skills instead of color of your skin.
Review from Operations Dept
same as before get rid of people who only care about them self's
Review from Operations Dept
What did you like most about the interview process?
Use of a diverse panel
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Asurion yet.
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What makes you most happy at work?
When we Collaborate as team.
Review from Operations Dept
seeing my friends & doing something I love
Review from Operations Dept
Driving results to achieve and exceed goals
Review from Operations Dept
Interaction with co-workers, etc, etc
Review from Operations Dept
Interaction with my peers daily
Review from Operations Dept
What's going wrong and how can it be improved?
STOP IGNORING FRAUD JUST BECAUSE NUMBERS LOOK NICE
Review from Operations Dept
just look at the glassdoor ratings...
Review from Operations Dept
Goals are unreasonable and late during communication. We as front workface give feedbacks to our team member on a daily basis, but comes and rewards are unreasonable. We can't reward team members fairly unless you are an executive or office employee. fundings are not spread evenly.
Review from Operations Dept
90% of my job is done virtually but I am not allowed to work virtually. Stop making employees be hub based when it isn't necessary for their job function
Review from Operations Dept
No transparency with work- feeling that everyday they can decide they do not need you and you don't matter- even if your score card is green and your SP100 is hitting the mark.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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