Bass Pro Shops Sales Department Employee Reviews
Briefly describe your overall experience at your company
Great work environment and the people are the best you could work with.
Review from Sales Dept
What do you like best about the leadership team?
They are willing to work and most work harder than the empolyes.
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All work very well together
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Everyone is treated equally and pulls together to help each day
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Incredible place to work with awesome management
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They are promoted from within
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What does the leadership team need to get better at?
Communication- and the main focus should not be trying to sell credit cards.
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Leadership needs to start giving fair wages to employees. In many of the employees opinions they are not currently viewed as the assets they truely are. This company has shifted to solely pushing their credit card and making the most profit possible. Unfortunately the buyers are the real victims.
Review from Sales Dept
Communicating and rewarding propper work ethic. This company's retention rate is in the meridian trench. Understand that the customer is first and if their aren't enough employee bodies to cover all customer inquiries on the phone and in store wouldn't you think you'd need to hire more people?
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replace the entire leadership team
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Backing their employees
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What is the best part about your compensation package?
Since I'm only part time I don't Receive medical. I like the dental and if I'm in the hospital i get paid while in the hospital.
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Matched 401K after a year.
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The discount is really generous
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401k plan, easy to work
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Fair prices and plenty of choices of healthcare
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Why do you feel undervalued and what would make you feel better about your compensation?
Less focus on credit cards & more focus on the work environment.
Review from Sales Dept
A pay raise would make many of us feel better. This company pays worse than many of the competitors in the retail market.
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Pay your employees for the jobs they are actually doing. I understand the aspect of lending a helping hand but when it's everyday and you've got to watch 2-3 departments and you're only being paid for one of those departments it feels like you're being used.
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quit paying new hires more than employees that have been here for years.
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CEO is obviously to busy making money to care about clients and workers.
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What are some of the best things about your team?
Communication, teamwork, can-do culture, knowledge.
Review from Sales Dept
Many of my coworkers became my friends and we remain in touch even after going our separate ways. We were very supportive of each other through life's tragedies. Everyone worked hard.
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They often have similar interests.
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The only things that pulled me back to the store were the outdoors and my non-manager cohorts.
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almost all good people that all have the same problems with the company
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What do your coworkers need to improve and how could you work together better?
get rid of capital one bank like you did bank of america!
Review from Sales Dept
What is most positive about the culture and environment at your company?
Morning meetings were great. Management kept staff up-to-date about sales numbers and goals, upcoming events, and ongoing issues. I'd like to see that replicated elsewhere.
Review from Sales Dept
Friendly environment. Happy to be at Bass Pro because everyone is Important.
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the discount that we are given
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Everyone gets along with all of the departments and managers.
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Everyone cares about each other. It is like a family!
Review from Sales Dept
What needs to change to make the company culture better?
Push the credit card less and focus more on outdoor activities.
Review from Sales Dept
train employees to answer the phones you have over a 30 min wait time. Pathetic!
Review from Sales Dept
What did you like most about the interview process?
Getting to know my direct manager
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Nice folks painting a very different picture than the reality.
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Made it seem like a good company to work for
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It is the same for everyone and even if you transfer departments, you go through the same interview.
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Went very fast and hired that day
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What would you improve about your company's interview process?
The people doing the actual hiring, interviewing, and supervising have very little control over employee raises and pay. That disconnect makes it hard to attract and retain employees.
Review from Sales Dept
not have the look of death while interviewing people like Mark Quesidilla has
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try getting an education for a change
Review from Sales Dept
Make sure you hire people with know;edge of the products they will be selling. You also need to hire about 100 new customer service reps!
Review from Sales Dept
What makes you most happy at work?
Working with my fellow employees
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Meeting and problem Solving with the customer.
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Helping customers get outdoors and have the most success in whatever their goals may be while there.
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helping and having good conversation with customers
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Seeing my co-workers and interacting with most customers.
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What's going wrong and how can it be improved?
Too many complaints from customers being approached to sign up for a credit card. We live in a society where too many people are over their heads in credit debt.
Review from Sales Dept
stock in store is very pityful and low, no selection. fishing section needs variety only beginners store the real fishermen always laugh at things we don't have and should have for being a "Fishing BASS store" cause we are not. the company has lost itself in getting bigger and not better.
Review from Sales Dept
you need new executive management
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Overspending by corporate ex l this is paid by the employees
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What do you like best about your company?
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What would you most like to see improved at your company?
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