Bell Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
openness with information and clear goals.
Review from Customer Success Dept
Cares about employees and their careers.
Review from Customer Success Dept
They believe in the company and try and make it a great place to work
Review from Customer Success Dept
They know by not micromanaging our team they get way better results in the work place
Review from Customer Success Dept
communication, and leading by example...their leadership style.
Review from Customer Success Dept
What does the leadership team need to get better at?
Communication, Communication, Communication, Communication, Communication
Review from Customer Success Dept
Communication for starters, not everything is a secret. Promote on merit and experience and not who you know.
Review from Customer Success Dept
What is the best part about your compensation package?
Retirement package is a great benefit for myself.
Review from Customer Success Dept
amount of vacation time and the short term 90 days at 100% pay is awesome.
Review from Customer Success Dept
having more than one option.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Not keeping up with infation.
Review from Customer Success Dept
I believe with my knowledge in what I do is worth more, not saying I'm not great full for my job but I know my worth.
Review from Customer Success Dept
management does not feel the need to keep employees that work remotely informed about anything. this has been the case the entire 6 years i have worked for the company. and compensation wise their isn't any even though the team i work with has had nothing but positive reviews from the government
Review from Customer Success Dept
What are some of the best things about your team?
Always helpful and will go the extra steps to help.
Review from Customer Success Dept
trust each other and always trying to help each other
Review from Customer Success Dept
With some their ability to listen, to know the parts, to treat each part they work on like it can determine someone's life it's not just an aircraft part, it can make a difference in a safe landing or a crash.
Review from Customer Success Dept
we all work well together.
Review from Customer Success Dept
knowledge and experience. there are to many words to expect an answer of this length.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
With moral being at a all time low, I believe it starts up top and works its way down. It is managements job to make sure employees are efficient at their jobs, and this goes back to hiring employees on their merit and experience and not just because their daddy or mommy used to work at Bell.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
trust and helping each other
Review from Customer Success Dept
Don't know much about culture I wasn't raised in the time of participation trophies I own my faults not society. For the environment it's clean and everyone I work with gets along great.
Review from Customer Success Dept
wish i had something to comment
Review from Customer Success Dept
my coworkers are one of the most positive things about the enviroment at my company,
Review from Customer Success Dept
What needs to change to make the company culture better?
Could start with a touch of humanity, a touch of humility, and start hiring folks because they are qualified to do the job at hand.
Review from Customer Success Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
Id first hire people for what experience they have for the job they are applying for. Meaning, I would hire the folks who are qualified for the job and not because someone in their family works here, or they are my favorite server at the restaurant where I like to eat.
Review from Customer Success Dept
What makes you most happy at work?
When complete a task for the customer, which assists them with their goals.
Review from Customer Success Dept
Being challenged and finding solutions to new problems.
Review from Customer Success Dept
helping the customers and enjoying my job its interesting
Review from Customer Success Dept
Knowing I am putting out the best product I can to help our courageous men and women of our armed forces in protecting my freedom and this great country I live in.
Review from Customer Success Dept
the people i work with along with the government employees i work with
Review from Customer Success Dept
What's going wrong and how can it be improved?
For office folks who sit at computers for 8-10 hours a day, remote work can help with everyday life. Would also help in maintaining a healthy work/home life.
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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