Boomerang Transport Operations Manager Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
My days are pretty easy and straightforward. I just get driving jobs and complete them.
Review from Operations Dept
I do a few trips a week and take injured people to their doctor's appointments.
Review from Operations Dept
Fast paced exciting and fun job. Not going to get rich but I get some extra bucks in my pocket
Review from Operations Dept
What do you like best about the leadership team?
Very helpful and supportive team.
Review from Operations Dept
Overall I think the company does a good job leadership wise. As a driver I only communicate with the dispatchers and their automated systems, but it all seems pretty efficient and I can reach somebody when I need to.
Review from Operations Dept
The coordinators are easy to talk to and always available. If I have questions about my pay they are always willing to answer them. I feel like if they got something wrong then they would admit it and make it right.
Review from Operations Dept
I get to talk to a real person on the phone instead of having to deal 100% with an app. Way more helpful than uber if I have an issue on a ride.
Review from Operations Dept
What does the leadership team need to get better at?
Dispatchers sometimes are rude and talk down to you or you have to try to hear them with their children screaming in background.
Review from Operations Dept
What is the best part about your compensation package?
I drive for Uber, Lyft, and Boomerang Transport. I feel like of all the companies I drive for Boomerang is the most up front about their pay and compensate me more than the others.
Review from Operations Dept
This is a driving position. Their pay is better than Lyft or Uber per ride, but they don't offer as many rides. Overall it's more relaxing and it fulfills what I'm looking for which is supplemental income.
Review from Operations Dept
I work as a driver, so my pay is only for the driving jobs that I complete. I wish the pay was a little higher, but it seems fair compared to other driving jobs I have done in the past.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Compensation could be better. Should have a Bonus System based on length of time Driving or number of clients served.
Review from Operations Dept
Paid for loaded time (passenger in vehicle) and the expense of often driving further to and from client is more than the actual trip.
Review from Operations Dept
Company puts all costs on sub-contracted employees with 10-99 form, deducted driver liability insurance, then lies about hours-VERY SHADY
Review from Operations Dept
What are some of the best things about your team?
I put yes for all of these answers, but there are really zero meetings or co-workers here. I just get driving jobs and complete those jobs, so I only interact with the passengers or the dispatchers over the phone.
Review from Operations Dept
Get to talk to real people on the phone which is rare with a driving job these days
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Never see or even know who they are.
Review from Operations Dept
I don't see my co workers, we all drive independently. But a union would hammer these jerks into place.
Review from Operations Dept
What is most positive about the culture and environment at your company?
The people are generally upbeat that I work with at the company and more importantly available when there is an issue I need to talk with them about while on a transport.
Review from Operations Dept
I'm driving injured workers that all seem to be pretty nice. They are just trying to get better and it's nice to feel like I'm helping.
Review from Operations Dept
We run into issues like any job but we are able to work them out as a team and I feel like I am listened to.
Review from Operations Dept
What needs to change to make the company culture better?
Respect drivers pay something for driving to and from client location.
Review from Operations Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Interaction, time frame, good people
Review from Operations Dept
I like the flexibility of my schedule and I enjoy the autonomy of the driving position.
Review from Operations Dept
Feeling like I'm helping my community while getting paid for it.
Review from Operations Dept
Get to meet good people driving and make some good money
Review from Operations Dept
What's going wrong and how can it be improved?
This company is shady and dishonest. They staff a lot of employees so they don't miss out on jobs and everyone is desperate for any work.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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