Boston Market Operations Department Employee Reviews
Briefly describe your overall experience at your company
There aren't any reviews of Boston Market yet.
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What do you like best about the leadership team?
I believe they are doing the best they can under the circumstances
Review from Operations Dept
That for ones in the company they care about every individual employee. I am so happy to see what things been changing in the company and I know more is coming.
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Always pursuing a better more profitable way
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Feels like an open environment where I'm comfortable voicing my opinion
Review from Operations Dept
They have a clear vision. They provide the tools to be successful. There is role clarity. Servant Leadership is at the forefront of all we do.
Review from Operations Dept
What does the leadership team need to get better at?
Listen to managers problems at all levels. Understand that no one is perfect. Appreciate and point out good instead of always being focused on the negative. We all hear what we did wrong every day instead of trying to be positive. People that care really get hurt and upset if all they hear is bad.
Review from Operations Dept
Area manager doesn’t support the general manager at any level, never say hello or hai to employees, never talks to customers, never recognizes or praise during h
Review from Operations Dept
Building a strong foundation. Stop micro managing everything and let people do there jobs.
Review from Operations Dept
Having a better system for outsourcing employees. Motivate salaried employees with positive reinforcement not constant negativity and unrealistic goals. Be more hands on and have the ability to execute the role of a GM before they hold people to standards they themselves can't hold or live by.
Review from Operations Dept
They really need to get on the same page with each other. As well as, learn to not pick favorites. Not to mention, the training process should be overall the same for every position throughout the company. I know all these things SHOULD already be expected, but from an insider, they're not.
Review from Operations Dept
What is the best part about your compensation package?
Finally a 401K match, even if it is 1%
Review from Operations Dept
The vacation time and flex days is great.
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Vacation is the best part
Review from Operations Dept
The fact that I have something because in today's time an illness can break you.
Review from Operations Dept
Base, bonus, stock grants and options
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Unfortunately is very unfair to see that the favoritism win ( base of your nationality
Review from Operations Dept
I feel under paid by 15-25%. 401K 1% is below average. Need to be able to better save for the future.
Review from Operations Dept
increase of salary and more realistic bonus plan.
Review from Operations Dept
Like everyone, I'd like to make more money!!
Review from Operations Dept
Being more competitive with other restaurants
Review from Operations Dept
What are some of the best things about your team?
willingness to work together on all things
Review from Operations Dept
That right now I am working with people that they really care and love this company..
Review from Operations Dept
My team is willingly to do anything you asked of them. They are always willing to put in the effort. They love helping out others.
Review from Operations Dept
Diversity of people and ideas
Review from Operations Dept
We're always willing to help each other
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
take pride in their job, sense of urgency, they are just in it for a check
Review from Operations Dept
Focus and stop gossiping! Please
Review from Operations Dept
Having the ability to train properly by having help from other areas to be able to properly train by hip to hip training.
Review from Operations Dept
It seems as though this industry only seems to appeal to the younger generations, and the younger generation seems to have a very poor work ethic. Also, as I previously said, the training has gone drastically downhill since I started.
Review from Operations Dept
Do their jobs...a lot of slackers who have been around for a while
Review from Operations Dept
What is most positive about the culture and environment at your company?
willingness to try and make our company competitive in the restaurant industry
Review from Operations Dept
Teams work like families and that is beautiful to see how they care for each other
Review from Operations Dept
At the store level its great. But above store level no matter what they dont appreciate nothing and dont give any credit when something good happens. They always demand a million things but dont appreciate the effort people put in what they do and it kills the love for the job when nothing is good
Review from Operations Dept
We are focusing on our people again with development and recognition.
Review from Operations Dept
Diversity. Seeing different people every day.
Review from Operations Dept
What needs to change to make the company culture better?
Stop micro managing everything and stop the useless daily calls
Review from Operations Dept
Higher ups need to know how to execute the job better than the best in the field employee or at least try.
Review from Operations Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
working side by side with the folks in the restaurants
Review from Operations Dept
That every day I tray to help and make a different on people day at work
Review from Operations Dept
When my team is happy every day. I love being able to make customers and the team happy. It makes your life so much easier when they feel like family
Review from Operations Dept
Always busy, never done, always challenging, helping others, teamwork.
Review from Operations Dept
Getting a result. Teaching people more about their job and hopefully making their jobs more easier and teaching them more about themselves
Review from Operations Dept
What's going wrong and how can it be improved?
changes need to be made at the director level
Review from Operations Dept
Negativity and micromanagement of minutia as opposed to the big picture.- wowing the GUEST!!
Review from Operations Dept
Always understaffed and the ones that do come to work do not care
Review from Operations Dept
Menu changes - we find out from food distributor what is being dropped. PCB audits- auditors are changing/making standards from what in handbook or elsewhere. Bonus - some goals set are very unrealistic in certain areas and just slipped through an "bonus plan" update e-mail.
Review from Operations Dept
Just bored with being a general manager and hate the fact i am supervised by someone outside my market
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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