Curative Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
What I like the best about my leadership team is that they are very knowledgeable and always willing to help. It is a breath of fresh air to work in an environment where you feel valued, appreciated and in unity with your team.
Review from Customer Support Dept
Leadership team is open for questions and comments in the internal Slack channel #ask-exec-team granting us the platform to freely communicate with them.
Review from Customer Support Dept
I appreciate how open and transparent the leadership team is about company goals and decisions. It helps build trust and keeps everyone informed.
Review from Customer Support Dept
I truly appreciate that our leadership team is highly approachable, fostering an open and communicative culture. I heir ability to generate creative ideas and drive innovative solutions is inspiring, making this an exceptional company to work for.
Review from Customer Support Dept
very helpful will explain in great detail for better understandings
Review from Customer Support Dept
What does the leadership team need to get better at?
I believe the leadership could get better at communicating in a timely manner. Meaning keeping all employees in the loop of what is going on with the department they currently work in.
Review from Customer Support Dept
What is the best part about your compensation package?
The best part about my compensation package is the amazing benefits and consideration they show for employees withing everything that is included and provided for us.
Review from Customer Support Dept
The time off for salary employees is very desirable and flexible to my needs. It's a lot better than what other companies I've worked for offer.
Review from Customer Support Dept
The best part about my compensation package is our amazing insurance coverage!
Review from Customer Support Dept
The best part of my compensation package is having the ability to have the Curative health insurance. The PPO Max is an excellent health plan that offers a variety of benefits such as Class Pass and Chiropractic coverage. Not to mention the health plan offers $0 copays.
Review from Customer Support Dept
the insurance can be great for bigger places
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
we have received more job functions to do as an employee, our health benefit limits should be better and higher especially for dental or if someone needs surgery,chemo,ect. We should be paying little to no cost out of pocket. We need a pay increase for the extra job functions. Our raise wasnt enough
Review from Customer Support Dept
Getting a raise like we did last year within a 3 month span. It does not have to be 3 months but yearly or at least something. We take on a lot of projects and should be compensated for them
Review from Customer Support Dept
equal pay as others teammates
Review from Customer Support Dept
What are some of the best things about your team?
Positive attitude and always willing to assist one and other.
Review from Customer Support Dept
Best things about my team is that we share similar work ethic and are aligned when it comes to tackling on projects.
Review from Customer Support Dept
We all work really well together and we all move fast! If we discuss a topic and have action items everyone works very quickly at completing their action items and thinks of alternatives or process improvements.
Review from Customer Support Dept
Best things about my team are our exceptional collaboration and strong sense of mutual support. We work together seamlessly on tasks, and consistently offer help to one another, even if the task falls outside of their usual duties. Our teamwork has fostered a close-knit group over the years.
Review from Customer Support Dept
my team is very funny and everyone is very insightful to information being provided
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Team building opportunist as a whole department that is not over zoom would be beneficial so everyone gets to know each other in a better level just through a computer.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
It is innovative, accepting and supportive.
Review from Customer Support Dept
The most positive thing about the culture and environment at Curative is the "crack on/moving forward" mission that is reflective on the work we accomplish
Review from Customer Support Dept
The culture is very supportive and people genuinely help each other succeed and there's a strong sense of inclusion and respect.
Review from Customer Support Dept
The culture at Curative is fundamentally Respectful. We're encouraged to feel safe speaking up because the company truly values diverse perspectives. This trust is upheld through consistent, complete transparency.
Review from Customer Support Dept
the most positive is the willingness to assist to the fullest
Review from Customer Support Dept
What needs to change to make the company culture better?
Management you can trust always with positive vibes as leader and not boss commands
Review from Customer Support Dept
What did you like most about the interview process?
There aren't any Interviews reviews of Curative yet.
Be the first to contribute a review.
What would you improve about your company's interview process?
There aren't any Interviews reviews of Curative yet.
Be the first to contribute a review.
What makes you most happy at work?
Being able to successfully assist and inform our members regarding any issues and continuing to learn more every day.
Review from Customer Support Dept
Having supportive leadership team who spark my growth in opportunities to learn and show my skillset. I enjoy being good at my work and my leadership make me feel good about the work I produce.
Review from Customer Support Dept
I like my collaborative work.
Review from Customer Support Dept
Knowing that my daily efforts directly contribute to our members receiving excellent customer service and the care they need. Our team doesn't just provide assistance, we truly care about their well-being, making it incredibly rewarding to deliver customer service that goes above and beyond.
Review from Customer Support Dept
the kuddos recognition, it feels good that the ones you assist are appreciative enough to let leadership and others know how good of a job you are doing
Review from Customer Support Dept
What's going wrong and how can it be improved?
Micromanaging is not the best way to manage a group of people. I believe if the company did better at how they manage their employees and took a different approach with them they would get even better results. Sometimes it feels like this is school rather than work with how they manage.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Curative yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Curative yet.
Be the first to contribute a review.