DoorDash Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
DOORDASH .COM WORTSE COMPANY EVER JUST RIPPED ME OFF FOR MONEY
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
I actually truly enjoy it. Its a pretty simple job that pays well for the task mostly.
Review from Customer Support Dept
What do you like best about the leadership team?
They are all helpful and are enthusiastic.
Review from Customer Support Dept
If everyone works together it makes the job so much better
Review from Customer Support Dept
Good, nice, not much to say
Review from Customer Support Dept
They deliver fast and effective help when anything goes wrong.
Review from Customer Support Dept
I like that we as employees are able to work without being constantly watched over by a manager.
Review from Customer Support Dept
What does the leadership team need to get better at?
Customer service, Communication Honestly to customers
Review from Customer Support Dept
Pay us more money for our work
Review from Customer Support Dept
Could user better customer service
Review from Customer Support Dept
there needs to be more order and organization. If I am making a delivery, I would like to know if there are more in the same area immediately.
Review from Customer Support Dept
What is the best part about your compensation package?
I can pick and choose which orders to take, also there are promo pays
Review from Customer Support Dept
i get paid every week
Review from Customer Support Dept
I can work at my own pace
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Able to get paid daily
Review from Customer Support Dept
Instant Pay whenever it is needed - Instant direct deposit
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Benefits of referrals discounts gas and more percs when high volume
Review from Customer Support Dept
I work in Mexico in one of the call centers, and here the payment is much less than abroad.
Review from Customer Support Dept
Compensation is better than postmates but the fast pay transfer fee is much too high. Postmates only charges 50 cents and allows for multiple cash outs per day.
Review from Customer Support Dept
We need higher paying positions
Review from Customer Support Dept
Pay us better for our time
Review from Customer Support Dept
What are some of the best things about your team?
They are all jolly and willing to work each day.
Review from Customer Support Dept
Not sure yet new to play form
Review from Customer Support Dept
They are fun, we all get along
Review from Customer Support Dept
This doesnt really pertain to me
Review from Customer Support Dept
i am the only one on it
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Being more positive and nice
Review from Customer Support Dept
We dont interact at all.
Review from Customer Support Dept
Talk things out better would be nice
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
I love the interaction with the restaurant owners as well as the customers I deliver to. I have trained many of your drivers to be better drivers and I'm constantly being beaten up by your upper management team getting tired of it.
Review from Customer Support Dept
Attitude positive in any matter or situation
Review from Customer Support Dept
Home office based, respect and loyalty
Review from Customer Support Dept
in the environment of my own community and car
Review from Customer Support Dept
i get to work individually and pick and choose my hours
Review from Customer Support Dept
What needs to change to make the company culture better?
There needs to be more solidarity and consistency between employees, management, and administrative staff.
Review from Customer Support Dept
What did you like most about the interview process?
There was a time when Doordash would listen to their employees they no longer do that and it is very disheartening.
Review from Customer Support Dept
No interview was required to do.
Review from Customer Support Dept
A lot of interviews, but not difficult to pass
Review from Customer Support Dept
Efficient and good directions to start
Review from Customer Support Dept
Nice, easy, fast paced, good
Review from Customer Support Dept
What would you improve about your company's interview process?
IN LAS VEGAS I NEVER GOT MY FOOD I PAIDED FOR!!!
Review from Customer Support Dept
They have no interview process
Review from Customer Support Dept
What makes you most happy at work?
About six months ago, I was written up on a social media page received 179 comments over 600 likes and an additional $600 in tips. Then Doordash started their new programs and they are destroying my desire to work for him. I'm looking for something else
Review from Customer Support Dept
Working from home and without the hustle of commuting.
Review from Customer Support Dept
When everything is running smoothly
Review from Customer Support Dept
Being home and safe, without having to go out
Review from Customer Support Dept
Its peaceful, i get to help and make money
Review from Customer Support Dept
What's going wrong and how can it be improved?
I NEVER GOT MY ORDER
Review from Customer Support Dept
Increase pay, DoorDash does not pay us if the customer tips basically,
Review from Customer Support Dept
If I was compensated more for the wear and tear on my vehicle and gas, I would be much happier
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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