Einstein Bros. Bagels Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
What do you like best about the leadership team?
There is a lot of turn over in the company as a whole. Store level management is constantly changing and the upper management team is going through some changes as well.
Review from Operations Dept
What does the leadership team need to get better at?
Prioritize customer service. Quit letting certain ones do anything they want. Hold shifts accountable. Quit talking negatively about team members to others including customers. We're short staffed too, so help out with customers instead of leaving early.Train people right and hold them accountable
Review from Operations Dept
Manager is awful at scheduling. Does not remprinand anyone for being late or not showing up for work. Does not listen to employees needs or help out front when needed
Review from Operations Dept
Training managers and staff properly
Review from Operations Dept
What is the best part about your compensation package?
I yens to acquire PTO much quicker than the store managers.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I was the baker but also worked out front and was often doinh the job of several people including the managers
Review from Operations Dept
Yes I do, my manager is unfair and discriminates against me and always yells at me.
Review from Operations Dept
What are some of the best things about your team?
We are close and support each other. Except for a couple people, teamwork and customers are priority. Positive, supportive and appreciative of each other.
Review from Operations Dept
My coworkers are good, the ones who show up anyway
Review from Operations Dept
We are not a team because my Manager does not treat us like people. She is mean, degrading, and completely discriminates us.
Review from Operations Dept
Our team knows how to have fun. They tend to think of the workplace of more as a good time though. Not enough working in my opinion.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Einstein Bros. Bagels yet.
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What is most positive about the culture and environment at your company?
Teamwork and coworkers. Regulars that enjoy coming back because of positive experience. Nothing else at all, for the most part, it's become toxic and negative. We make the best we can and try to keep it positive as we can for environment and customers.
Review from Operations Dept
Manager makes inappropriate comments, doesnt help out enough making for a stressful environment
Review from Operations Dept
Nothing, the staff and customers suffer every single day because of Sarah Tracey and her erratic behavior.
Review from Operations Dept
Our company is trying to keep up with the times. Culturally they are doing ok. The technology could use some updating.
Review from Operations Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Einstein Bros. Bagels yet.
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What did you like most about the interview process?
Easy and very straightforward. Quick
Review from Operations Dept
The down to earth and hands on approach from the districts upper management.
Review from Operations Dept
What would you improve about your company's interview process?
Hire better managers who actually know what they are doing.
Review from Operations Dept
What makes you most happy at work?
When the manager has a day off. I enjou baking
Review from Operations Dept
Our team and the customers. We are like a big familybb
Review from Operations Dept
What's going wrong and how can it be improved?
Unprofessional management. Quit talking behind peoples back. Show appreciation for those who continue to go above and beyond to make the restaurant succeed. Hold everyone accountable for job requirements, not just a few. Being short staffed, manager should be working more, rather than leaving early
Review from Operations Dept
Get a manager that actually knows how to run a store and treats employees and customers with respect.
Review from Operations Dept
What do you like best about your company?
There aren't any Outlook reviews of Einstein Bros. Bagels yet.
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What would you most like to see improved at your company?
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