Emser Tile Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
My experience at Emser has been mostly positive during the past 4 years.
Review from Customer Support Dept
hard work but a good learning experience with smart coworkers.
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Honesty in communication. Listen to the team.
Review from Customer Support Dept
Everyone is very easy going, very understandable! They care about you and what is going on in your life. They care about the company and the goals we've set as a team.
Review from Customer Support Dept
I like that the Leadership is always looking to make things easier.
Review from Customer Support Dept
Leadership promotes an entrepreneur approach to getting things done with plenty of autonomy.
Review from Customer Support Dept
They are caring, consistent in every way and strong.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Emser Tile yet.
Be the first to contribute a review.
What is the best part about your compensation package?
I am taken care of in the needs that I require
Review from Customer Support Dept
The best part of my compensation is the base salary.
Review from Customer Support Dept
Everything is great about it
Review from Customer Support Dept
401k w/ company match is great
Review from Customer Support Dept
very good benefits and competitive salary.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
A raise would be nice.
Review from Customer Support Dept
I been with the company for over 38 years and i feel i should be making more money but i love emser and this is where i want to retire, love the people i work with.
Review from Customer Support Dept
I enjoy the job, my co-workers , and management but not completely satisfied with the pay scale for the front office. We work amusingly to get orders out and build relationships with the branches to get orders in and out the door.
Review from Customer Support Dept
Comparatively speaking, pay rates amongst other customer/support/service representatives within the same area are being paid more, with the same amount of benefits as what our company is providing.
Review from Customer Support Dept
I don't feel undervalued per say but i've notice that when a person decides to move on that is when the company or higher up decide to negotiate salary. Why wouldn't the company pay you what they assume your worth when you decide to leave
Review from Customer Support Dept
What are some of the best things about your team?
Work well together. Have fun at work. Help each other out.
Review from Customer Support Dept
The environment promotes a family atmosphere!
Review from Customer Support Dept
They are great to work with, we help each other out and truly are a team.
Review from Customer Support Dept
They have a great sense of humor.
Review from Customer Support Dept
we get a long really good and help each other to get the job done.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There is a lot of laziness that goes on. Some comments can also be made that should be kept to one's self. Communication is key and nobody communicates to the person they're having the issue with, always about them behind their back. Some confrontation from employees as well as management is needed.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Work together in most cases.
Review from Customer Support Dept
The relationships that we are pushed to make and are already established is the biggest win I've seen with Emser. Everyone is so kind and does everything in their power to help one another.
Review from Customer Support Dept
The company will go to great lengths to take care of a customer issue.
Review from Customer Support Dept
They truly care about their employees
Review from Customer Support Dept
There's a great sense of humor.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Emser Tile yet.
Be the first to contribute a review.
What did you like most about the interview process?
Honest input from both managers about what to expect
Review from Customer Support Dept
the fact that we all shared the same goals and came from the same background was amazing to me, and has been ever since.
Review from Customer Support Dept
It was quick and to the point and i got a fast response.
Review from Customer Support Dept
The clear direction and expectations of what they were looking for.
Review from Customer Support Dept
They already knew my job history and we focused on that and what I would bring to the company with my experience
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Emser Tile yet.
Be the first to contribute a review.
What makes you most happy at work?
Staying busy, having a laugh and helping solve problems.
Review from Customer Support Dept
I like to stay busy. Finding a new project to complete and seeing the before and after progress is very fulfilling!
Review from Customer Support Dept
When I'm able to get things checked off my list.
Review from Customer Support Dept
The constant interaction have with each customer and contractor that comes in our building.
Review from Customer Support Dept
Good communication with my coworkers
Review from Customer Support Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of Emser Tile yet.
Be the first to contribute a review.
What do you like best about your company?
There aren't any Outlook reviews of Emser Tile yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Emser Tile yet.
Be the first to contribute a review.