Harris Teeter CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
I really dont enjoy working for this company. It doesnt pay well for the workload you do.
Review from Customer Support Dept
Review from Customer Support Dept
Work overall isnt' the worst, but there is definitely room for improvement.
Review from Customer Support Dept
What do you like best about the leadership team?
I haven't been to the floor yet, but from whom I've met, I believe I'm joining a team that is going to bring the best out of me and I'm excited. I'm also hoping to be that one to bring the best out of someone else.
Review from Customer Support Dept
The best thing about the leadership team at my store is that they care both for the customer and the employees. They will often give the customer deals and such but will not turn their backs on their employees when a difficult situation occurs.
Review from Customer Support Dept
Team work how we stick together like a family
Review from Customer Support Dept
Everyone works together to make the experience great for customers and employees. It's a great team.
Review from Customer Support Dept
Hands on management style of working
Review from Customer Support Dept
What does the leadership team need to get better at?
Not showing favoritism towards employees they worked with at a previous grocery store or company.
Review from Customer Support Dept
They need to hire more employees.
Review from Customer Support Dept
Needs to appreciate the employee more but supporting them rather threatening to fire them.
Review from Customer Support Dept
What is the best part about your compensation package?
That it's being offered. My current job doesn't offer all that Harris-Teeter does.
Review from Customer Support Dept
I love the bonus checks every 6 months.
Review from Customer Support Dept
The cost of it. Easy to find health care providers that take our insurance
Review from Customer Support Dept
Compensations are fair and rewarding
Review from Customer Support Dept
profit sharing and flexible schedule
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Employees that are dedicated and have moved up within the company are not compensated the same as employees hired from outside companies.
Review from Customer Support Dept
As a hard and dependable worker, seeing other grocery stores around me paying more to their associates in the same position as me makes me feel less valued. Also having a new person come in with more experience and getting paid higher in the same position as I makes me feel underappreciated
Review from Customer Support Dept
Management don't value their employees. Sometimes we work overtime and don't get paid.
Review from Customer Support Dept
What are some of the best things about your team?
So far what I've seen is friendliness.
Review from Customer Support Dept
My team at this store gets along well for the most part and are friendly to one another.
Review from Customer Support Dept
Working together having each others back as a team. Keeping our customers first
Review from Customer Support Dept
Everyone is open to criticism which makes improvement planning easy
Review from Customer Support Dept
the emphasis on customer service
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
More efficiency and the ability to take more initiative.
Review from Customer Support Dept
Their ability to want to finish the job.
Review from Customer Support Dept
Communication, is definetly the key. Too much confusion ensues, when people don't communicate effectively. Also, people need to pull their own weight, and either help each other out, or at best actually do the job they are being paid to do
Review from Customer Support Dept
Everyone does their own work. Some put in more effort than others. The ones who put in more efforts get even more work.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Helpfulness from the staff. They all seem nice and loving.
Review from Customer Support Dept
The environment at the store I work in is very friendly. Each employee does whatever they can within reason to make sure that the customer is satisfied.
Review from Customer Support Dept
Creating a culture of warmth and belonging, where everyone is welcome
Review from Customer Support Dept
the ambient atmosphere is very positive
Review from Customer Support Dept
The positive energy is welcoming and everyone is judge-free and willing to assist each other
Review from Customer Support Dept
What needs to change to make the company culture better?
Attitude toward other employees can improve.
Review from Customer Support Dept
Management needs to listen to employees who give negative feedback instead of shutting them down.
Review from Customer Support Dept
What did you like most about the interview process?
Letting them get to know me.
Review from Customer Support Dept
The best thing about the interviewing process was that it was very short and there were few questions so as a teen that helped me not be quite so nervous.
Review from Customer Support Dept
He asked very simple questions.
Review from Customer Support Dept
The wonderful person who interviewed me
Review from Customer Support Dept
They made me feel like a real person, not just an asset to the company.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Harris Teeter yet.
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What makes you most happy at work?
The thing that makes me the most happy at work is meeting sweet customers that are so kind and encouraging.
Review from Customer Support Dept
Interactions with my customers n co-workers
Review from Customer Support Dept
I love, absolutely love cooking. I love feeding ppl. I love to see ppl happy from my cooking. So to see my customers walk away happy from my food, makes me happy.
Review from Customer Support Dept
What's going wrong and how can it be improved?
I'm afraid of management as they are constantly speaking negatively of employees below them. I am constantly yelled at and berated when I make a mistake. I wish store managers would put the department managers in there place and reprimand them for the way they treat us.
Review from Customer Support Dept
Good workers are overworked and are not supported and recognized. First, you need to hire the right management.
Review from Customer Support Dept
Understaffing on purpose, just to save money (because sales weren't met) makes work a ball of stress that no one looks forward to. Some of the things required, have nothing to do with customer service, and yet is expected despite the amount of help provided.
Review from Customer Support Dept
Greater emphasis on teamwork is needed.
Review from Customer Support Dept
I hate the employees i work with. Some could improve their attitude towards their coworkers.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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