HubSpot Operations Department Employee Reviews | Comparably
HubSpot has been named the #1 Best Company for Product & Design Teams and #7 for Engineering Teams!
HubSpot Claimed Company
HubSpot (NYSE: HUBS) is the customer platform that helps your business grow better. HubSpot delivers seamless connections for customer-facing teams with a unified platform. Today, over 194,000 customers, like DoorDash, Reddit, Eventbrite, and Tumblr, across more than 120 countries use HubSpot to attract, engage, and delight customers. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
2323
TOTAL
RATINGS
54156

HubSpot Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Transparency, clear communication, and shared vision

Review from Operations Dept

They are transparent with our company progress and goals. You can tell that they put a lot of intentional effort into trying to progress the company while also making it a great place to work.

Review from Operations Dept

I like their transparency as a whole

Review from Operations Dept

They embody the qualities of HEART

Review from Operations Dept

they lead the company that I work for

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

Since shifting to "high performance culture," the experience here has dropped dramatically. I don't think leadership understands that making it harder for employees won't make them do more work, they just start to care less. Most people I work with are burnt out and being less thoughtful with work.

Review from Operations Dept

Transparency is one of our core value but we haven't seen much of it recently. After the lays off,restructure to get rid of people in a nicer way. I understand it's a business and the goal it's to make money, but at least be honest about it instead of keep pretending you are invested in our culture.

Review from Operations Dept

Internal Mobility and Retention at the Middle line Manager. To many revolving doors of management created a lot of inconsistencies for ICs and lack of growth.

Review from Operations Dept

Compensation is unrealistic for the marketplace. I would like to remain at HubSpot, but I'm contacted by recruiters on a daily basis hiring for roles that pay over $20k more per year than I make at HubSpot. It's less expensive to fairly compensate current employees than hire new ones.

Review from Operations Dept

Clarity on the process/business plans Ideas of the roles and targets.

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

Employee Development Budget and HSA contribution

Review from Operations Dept

The flexibility in hours, PTO, and working style. It allows me the necessary freedom to do my best work.

Review from Operations Dept

I like receiving the RSUs

Review from Operations Dept

Unlimited PTO and flexibility to work where and when I do my best work.

Review from Operations Dept

Unlimited time off. I think this is very smart since employees will probably perform better when they have control of the days they work. It is also a perk not all companies offer which increases retention

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Since starting at HubSpot, my stock options have dropped, and high performance culture has made it harder to get even cost of living raises. My benefits have decreased since I started here and have not been replaced with other ones.

Review from Operations Dept

I feel undervalued by my pay I am doing the job of 2 mangers with a team of 13 Direct Reports and I am not compensated properly for the work/hours I am being asked to work.

Review from Operations Dept

Lack of recognition for the work I do makes me feel undervalued. Constantly feel ignored or not included by my own team and it erodes at your mental health

Review from Operations Dept

I know that for the position I am in, the experience I have and my responsibilities, I am not paid fairly. This is countered by the promise of promotion but if that promotion doesn't come, I will reconsider my position at HubSpot.

Review from Operations Dept

I think it's more related to my career trajectory at hubspot and a lot of lateral moves and leadership changes.

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

I think many people care about either other on their team.

Review from Operations Dept

Extremely empathetic and down-to-earth humans!

Review from Operations Dept

I feel endless support and a genuine level of care from each team member. Everyone is always willing to help with projects or brainstorming

Review from Operations Dept

How we support each other Show Up for each other Collaborate Respect

Review from Operations Dept

My team is very diverse

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

It's not what my coworkers could be doing better but rather morale is low and everyone is burned out.

Review from Operations Dept

Better level of maturity would help

Review from Operations Dept

empathy, understanding of other people

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

It's really summed up in our HEART values! Humble, Empathetic, Adaptable, Remarkable, and Transparent. I also love how I can bring my authentic self to work and have autonomy and trust from my manager to get my job done.

Review from Operations Dept

Hard to pick just 1! We hire the highest quality people so connection is so easy. The way HubSpot embraces DI&B and celebrates people's differences creates a very welcoming environment. I never feel afraid to show up as myself

Review from Operations Dept

physiologically safe space support for one another Only at my team level outside of my team level our team is pretty forgotten and tossed aside by the rest of the org, never acknowledged and extremely underpaid for the job scope being asked of the team. Well out of role but the team is committed

Review from Operations Dept

You are allowed to come to work as your true self

Review from Operations Dept

culture is lost, but people are nice

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of HubSpot yet.
Be the first to contribute a review.

What did you like most about the interview process?

Interviews Reviews

How laid back and personable the interviewers were.

Review from Operations Dept

It was very quick and I knew when I was interviewing and with who and what about. No curve balls or trick questions.

Review from Operations Dept

I like the fact that they took time to make me feel like a human during the process

Review from Operations Dept

Everyone I met really want to get to know me and it felt like they wanted me to do well in the interview

Review from Operations Dept

Our company got acquired and the interviews we had were informative and energy boosting

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of HubSpot yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

I love what I do and the projects I work on. The people being as great and friendly as they are is just a great bonus.

Review from Operations Dept

Interactions with my team Achieving progress on team/my individual goals to created a better process/work flow for all involved

Review from Operations Dept

Being able to fix problems for my team

Review from Operations Dept

When I am able to work from home

Review from Operations Dept

Seeing my efforts pay off with positive impact to the business. Positive feedback on my work and feeling like I've learned something at the end of the day.

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

Every day feels it can be he last day with restructure/lays off.

Review from Operations Dept

Management in MARS is chaotic. The Sr Managers and Directors have no management skills and were clearly placed because they've just been here enough time. They are kind people, they are terrible managers in terms of projects and dealing with their uppper managment requests

Review from Operations Dept

Create an actual career pathing form for my team

Review from Operations Dept

i dont think ive been treated fairly, favouritism,

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of HubSpot yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of HubSpot yet.
Be the first to contribute a review.

×
Rate your company