LexisNexis Legal & Professional – The health care is superb, but HR needs improvement in prioritizing the concerns raised thru a ticketing system, and improve the speed of response. We shouldn't treat every issue as the same, and resolve it 48 hours or later. The TAT is 48 hours, but they go beyond that all the time. | Comparably

LexisNexis Legal & Professional – The health care is superb, but HR needs improvement in prioritizing the concerns raised thru a ticketing system, and improve the speed of response. We shouldn't treat every issue as the same, and resolve it 48 hours or later. The TAT is 48 hours, but they go beyond that all the time.

LexisNexis Legal & Professional is a leading innovator of private, secure, and authoritative Legal AI solutions, powered by trusted content. Our teams build AI-enabled workflows that help legal and business professionals research, draft, analyze, and make decisions with speed and accuracy. We serve customers in 150+ countries with 11,800 employees, and we are part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. With key technology hubs across the U.S., U.K., Mexico, South Africa, China, India, and France, our colleagues collaborate across disciplines to build trusted workflow solutions for law, business, and government. read more
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EMPLOYEE
PARTICIPANTS
2180
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63628

The health care is superb, but HR needs improvement in prioritizing the concerns raised thru a ticketing system, and improve the speed of response. We shouldn't treat every issue as the same, and resolve it 48 hours or later. The TAT is 48 hours, but they go beyond that all the time.

What is the best part about your compensation package?

Benefits is competitive, especially the health care package

What are some of the best things about your team?

Collaboration and openness; transparency and engagement

What is most positive about the culture and environment at your company?

Engagement is okay. Leaders are open to feedback at least for my division.

What do you like best about the leadership team?

My direct manager is very transparent in providing feedback and caring to all of the team members

What's going wrong and how can it be improved?

The objectives for this year in terms of savings are a lot. It would be hard for employees to meet this, especially if projects rely to other divisions to be prioritized

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