McDonald's – The KPIs and target times are physically impossible to guarantee because 90% of them are based on the customer's actions, rather than the employee's. | Comparably

McDonald's – The KPIs and target times are physically impossible to guarantee because 90% of them are based on the customer's actions, rather than the employee's.

McDonald's Claimed Company
McDonald's Corporation operates and franchises McDonald's restaurants worldwide. read more
EMPLOYEE
PARTICIPANTS
6939
TOTAL
RATINGS
70727
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The KPIs and target times are physically impossible to guarantee because 90% of them are based on the customer's actions, rather than the employee's.

What is most positive about the culture and environment at your company?

There are individual members who support each other

What makes you most happy at work?

The paycheck at the end of the week

What did you like most about the interview process?

Quick and simple. Easy questions

What are some of the best things about your team?

There's several members that are just great to work with because they get in there and do their jobs. other's are burnt out and just want to leave, and it shows

Why do you feel undervalued and what would make you feel better about your compensation?

I'd honestly like to see the higher management come in and run a shift alone, see how long it takes them to realise their demands are impossible. No help from other staff, just the leaders.

What does the leadership team need to get better at?

Respect. They treat us like we're lazy and like we don't know what we're doing. Never mind the fact that most of us were never trained, sometimes people are talking about work things. Threatening us that we're on camera and that our every move is being watched creates a toxic environment.

Other Employee Reviews for McDonald's

What are some of the best things about your team?

They are friendly

Team review from Sales Dept
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