McDonald's CS Rep Employee Reviews | Comparably
McDonald's Claimed Company
McDonald's Corporation operates and franchises McDonald's restaurants worldwide. read more
EMPLOYEE
PARTICIPANTS
6931
TOTAL
RATINGS
70653
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McDonald's CS Rep Employee Reviews

Briefly describe your overall experience at your company

Its been pretty good so far wish got paid more

Review from Customer Support Dept

good. the food is good and so are the customers

Review from Customer Support Dept

It has definitely been a challenge.

Review from Customer Support Dept

What do you like best about the leadership team?

Leadership Reviews

I do like alot of the people I work with and I enjoy cooking

Review from Customer Support Dept

compatability and teamwork and sharing

Review from Customer Support Dept

it's very good and amazing

Review from Customer Support Dept

I like that everyone gets along and welcomes you into the crew member position.

Review from Customer Support Dept

If we need to be yelled at they will and they don't hold back and honestly i thik we need more of that more often when we mess up

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

Making employees follow the rules.

Review from Customer Support Dept

Everything like controlling their attitudes with the employees

Review from Customer Support Dept

Showing respect to those under them

Review from Customer Support Dept

Making sure that the PEOPLE they hire actually do their job, they was hired to do, and competitive pay.

Review from Customer Support Dept

communication, no one talks to eachother

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

It pays all my water and electric bills.

Review from Customer Support Dept

I don't really have to complain about it I get paid what i get paid. its fastfood don't expect to be paid 15$ an hour

Review from Customer Support Dept

Employee meal discount and tuition assistance

Review from Customer Support Dept

Well nothing at all really

Review from Customer Support Dept

I am just a crew member right now. one day I wanna be management

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

We don't make enough unlike higher up we do All the work

Review from Customer Support Dept

I feel we should get paid more than minimum wage this company is huge franchise and csn pay better than that

Review from Customer Support Dept

a raise of money to cover the cost of living

Review from Customer Support Dept

Better work ethic by AlL employees. More help to cover shifts.

Review from Customer Support Dept

Better pay and more hours

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

I WORK MORNINGS SO WE ARE ALL ADULTS THAT SHOW UP AND WORK HARD

Review from Customer Support Dept

friendliness team work and smiles

Review from Customer Support Dept

We work as a team together.

Review from Customer Support Dept

We work together and if someone has a problem we all try to help out

Review from Customer Support Dept

Most of them everyone gets along and works together

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

If they would learn responsibility. Act like they care about the customer.

Review from Customer Support Dept

Teamwork skills and not fighting a the time

Review from Customer Support Dept

most were rude and judgmental

Review from Customer Support Dept

everyone needs to talk to eachother

Review from Customer Support Dept

Yes! They need to stop calling out of work for no good reason all of the time, stop coming to work high or hung over!

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

customer satisfaction is the most important

Review from Customer Support Dept

Customers mostly make my time very positive.

Review from Customer Support Dept

we can joke around with each other

Review from Customer Support Dept

Store manager great and most other staff also

Review from Customer Support Dept

only like two managers or real

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

The employees and the manager

Review from Customer Support Dept

Again, more respect and less drama

Review from Customer Support Dept

The attitude of the workers

Review from Customer Support Dept

Have a security guard walk around the area! Bar individuals who panhandle

Review from Customer Support Dept

I think raises and management

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

that it is not very stressful ya know?

Review from Customer Support Dept

nothing really just alot of questions

Review from Customer Support Dept

The manager that interviewed me was very nice.

Review from Customer Support Dept

The person who interviewed me was really nice

Review from Customer Support Dept

It was in a easy environment.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

Communication to the new hires

Review from Customer Support Dept

Management is not professional at all

Review from Customer Support Dept

Do it in a more timely manner

Review from Customer Support Dept

Spend more time with there candidates

Review from Customer Support Dept

Who does the hiring and what they interview

Review from Customer Support Dept

What makes you most happy at work?

Outlook Reviews

the smell of the food

Review from Customer Support Dept

making customers happy and laugh

Review from Customer Support Dept

Everyone being in a good mood

Review from Customer Support Dept

Knowing that i am doing what i already know what to do

Review from Customer Support Dept

Helping people. And making Money.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

they need to fix their training and get a check on higher managers

Review from Customer Support Dept

They let tweaks in the bathroom so they pop all over the floors

Review from Customer Support Dept

The company does not have the benefits or pay it should

Review from Customer Support Dept

nothing it is too far gone

Review from Customer Support Dept

McDonalds has management that just does not care about its service or customers

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

I love the team work and the fast paced environment

Review from Customer Support Dept

What would you most like to see improved at your company?

Outlook Reviews

For all the managers to agree on policies and procedures. Also, there are more managers than employees so, you always have several managers giving you tasks at the same time.

Review from Customer Support Dept

Some speed in different positions

Review from Customer Support Dept
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