McDonald's Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
I love my job at McDonald i joy working all the management team is really nice
Review from Customer Success Dept
What do you like best about the leadership team?
theyre all very nice to me and treat me like family
Review from Customer Success Dept
everybody works as a unit to get the food fresh prep and out of the window and good customer service
Review from Customer Success Dept
Help one of other if they need help and work as a team to get everyhing done.
Review from Customer Success Dept
We treat each other with respect. I wish to be recognized for my contribution through feedback. I wish that managers learn how to manage their people taking into consideration that everyone has different personalities, and skills. Managers need to see the positive in people instead of judging.
Review from Customer Success Dept
We get along very well with each other.
Review from Customer Success Dept
What does the leadership team need to get better at?
The leadership team needs to improve within their overall professional expectations. It feels as if they are not capable of the responsibility that is held over them. I do not mean to undermine their expertise. Although, I value the overall aspects of leadership, I have not seen this be practiced.
Review from Customer Success Dept
The leadership team needs to actually know how to lead. They need to know how to set the right atmosphere to build up crew morale.
Review from Customer Success Dept
Get rid of the managers who take several smoke breaks and yell how we are not allowed to use the restroom and belittle and are cruel.
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Communication needs to be worked on
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They dont need to send the same person everyday home because the labor is high and they meed to train me
Review from Customer Success Dept
What is the best part about your compensation package?
From the stomachs perspective probably the synthesized flavor.
Review from Customer Success Dept
schooling is the best part for me
Review from Customer Success Dept
What compensation package ? I love to work keeping my regular customers happy
Review from Customer Success Dept
At my restaurant we get free meals. New employees get a free pair of slips resistant shoes. Medical insurance after a year for full time employees. Flexible schedule.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because as an employee I should NOT be treated like a dog. I hardly even have proper training.
Review from Customer Success Dept
When I put in my sick days. My boss says that I will get paid for that day but didn't apply it to my paycheck. It would make me feel better if I actually received compensation when I request it. I just want the money that I'm owed.
Review from Customer Success Dept
I need more hours because i am homeless and need a house
Review from Customer Success Dept
I do a lot of work for not nearly what I feel I am worth getting paid. Paid maternity leave for moms at the management level should be offered, as well as dental insurance and not just a reimbursement plan.
Review from Customer Success Dept
What are some of the best things about your team?
The best part of my team is the understanding most of them have, as well as the team effort they portray during tough situations.
Review from Customer Success Dept
We get the job orders completed.
Review from Customer Success Dept
Everyone but the two other managers at this location taught me different thing and was patient with me.
Review from Customer Success Dept
Our manors and repect shown for one another.
Review from Customer Success Dept
Everyone of my co-workers tend to be nice, I am good friends with a few of them.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Overall we need to learn how to communicate better as a team and actually work together!
Review from Customer Success Dept
More communication while working. Work would go by quicker and with few issues if communication was improved.
Review from Customer Success Dept
Once again people just need to learn to communicate
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New manegement to train employees right.
Review from Customer Success Dept
They could be more respectful
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
The most positive aspect within the culture and environment at the location I work for is the coworkers that help portray that positivity, even when our manager isn't very fond of it.
Review from Customer Success Dept
All the translations of communication at a valid address make a wonderful impression for everyone. One geeky element at a time.
Review from Customer Success Dept
It's always negative and there is never leadership unless it is being told what we are doing wrong. We have to guess or learn the first time or we are treated like garbage.
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Nothing in the slightest is positive.
Review from Customer Success Dept
there are alot of diffrent races there
Review from Customer Success Dept
What needs to change to make the company culture better?
need to really clean an fix the hoses way oil dont leak all over the floor , we need to wear gloves when sending food out an putting fries in there cups . no head phones should be allowed , they need every one wearing black nonslip shoes , being on cell phones isnt ok while on the floor.
Review from Customer Success Dept
Hiring reliable and responsible employees who work hard to get the job done
Review from Customer Success Dept
What did you like most about the interview process?
I was highly fond of the community that was falsely portrayed at my interview. Feeling the sense that the community would be filled with leadership, professionalism, and acceptance. Was pretty appealing to me, but i was soon proven otherwise.
Review from Customer Success Dept
The professional dialogue screening and the know how to complete tasks.
Review from Customer Success Dept
There was nothing to like. It was just simply and direct.
Review from Customer Success Dept
it was fast, straight to the point, got me hired, and saved alot of time.
Review from Customer Success Dept
How professional and real the interaction is with one another
Review from Customer Success Dept
What would you improve about your company's interview process?
I would improve how they would tell you what and exactly is what.
Review from Customer Success Dept
Make the hiring process more structured. Every location only requires you to show up and as long as you're available, they will hire you on the spot. McDonald's does not do background checks on its employers prior to hiring.
Review from Customer Success Dept
What makes you most happy at work?
When a sincere laughter bursts.
Review from Customer Success Dept
Making the customers want to come back
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Everyone around me is always a joyful person
Review from Customer Success Dept
When my customers are kind and respectful
Review from Customer Success Dept
Putting smiles on the customers face
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What's going wrong and how can it be improved?
well we have to many people an we cant help everyone an some otheres that need help , people need to be nice an respect others an also stop putting others down for mornings when some cant work mornings an dodont like to stay til 12 when i truly dont.
Review from Customer Success Dept
We need a positive management team that can encourage us and train us properly.
Review from Customer Success Dept
The poor management. It's bad.
Review from Customer Success Dept
The company is taking advantage of its employers. Due to the fact that most McDonald's locations are franchise owned. That means each establishment handles its employers differently. The company as a whole needs to be more tied together so that all locations are required to operate the same way.
Review from Customer Success Dept
Over worked, under paid, and under staffed = extremely exhausted employees
Review from Customer Success Dept
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What would you most like to see improved at your company?
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