Motive Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
It is the best, never got a chance to work in a company like motive.
Review from Customer Support Dept
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What do you like best about the leadership team?
They are super helpful and supportive and they are ever ready to help us out
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they are very helpful and respectful
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All members of the leadership team are very proactive, responsible and responsive. Their dedication towards managing Motive's affairs is inspiring.
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The empathy and Humanity which is extremely important yet uncommon nowadays.
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Highly competitive, and always looking for new solutions to new problems
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What does the leadership team need to get better at?
Their communication from all the relevant stakeholders before proposing or launching something needs to improve ALOT!
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There is more focus on constantly adding new features than giving compensation raises and better benefits.
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Respecting our time, competitive salaries
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Employee Retention, Compensations, Interview processes, Career Pathways.
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Employee Satisfaction. Need more emphasis on employee satisfaction. More focus towards retention rather then shreding resources
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What is the best part about your compensation package?
It is enough to keep us motivated
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I can work extra mile with 2x salary, get leaves, medical benefits and a lot more.
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The Dental package is good
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Bonus every quarter is a good part.
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Paid Leaves > 2Xs for Public Holidays > Spiffs > Provident Fund > Medical Insurance just to count and yes Foodpanda Vouchers :)
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Why do you feel undervalued and what would make you feel better about your compensation?
i think the payroll should be more as compared to work load its not good
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the workload is increasing but the salary is the same hence it gets tough.
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It's frustrating to hear that company policy prevents another raise or promotion despite years of going above and beyond. When a team has 3-4 top performers, half will leave within a year or two. Finance and other departments insist on policy limitations nd managers don't fight for having great team
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I feel that my compensation doesn’t fully reflect the responsibilities and value I bring to the company. While the benefits are decent, an increase in the compensation would bett
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I feel undervalued because my responsibilities have increased significantly, yet my compensation has not reflected this growth. Comparing my role to industry standards, I believe there is a gap in alignment. Additionally, I have consistently met and exceeded KPIs, contributed to key projects, and su
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What are some of the best things about your team?
They are so helpful towards each other
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friendly and very supportive of each other
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they are helpful and cooperative
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All teammates are very cooperative and helpful towards each other. Best thing is you can ask anyone for help and they gladly help you.
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Everyone gets along and we are able to collaborate well
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What do your coworkers need to improve and how could you work together better?
Work from home as made us least interactive I Think we should opt for Hybrid Module
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What is most positive about the culture and environment at your company?
That everyone is so supportive and helpful, it is very easy to interact with everyone.
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no leg pulling and supportive
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There's a friendly culture. You can ping your colleagues if bored and work becomes way more exciting.
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Its a somewhat relaxing environment, but we're all able to get our work done at a reasonably fast level.
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The inclusivity and the behavior of the bosses.
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What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
me hace feliz es crear las recetas , sin que otra persona diga no contradiga las cantidades que ya están para
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The constant learning and interaction
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team meetups and talking to my colleagues
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We work remotely, from the comfort of our home. That's the best thing.
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Completing a large scale project
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What's going wrong and how can it be improved?
Maybe consulting me before adding more accounts to my plate.
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The nature of work is monotonous and the we often face rude customers who vent out their frustration on us.
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What do you like best about your company?
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What would you most like to see improved at your company?
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