OpenText Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
20+ years of work, and I feel like I would have done better almost anywhere else.
Review from Customer Support Dept
What do you like best about the leadership team?
They live in Canada, so are far, far away from me.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of OpenText yet.
Be the first to contribute a review.
What is the best part about your compensation package?
There aren't any Compensation reviews of OpenText yet.
Be the first to contribute a review.
Why do you feel undervalued and what would make you feel better about your compensation?
I'm paid at least 25% below what I should be getting for my role. They have no bonus structure, equity, and pay raises have been nonexistent despite constant bragging about how well the company is doing.
Review from Customer Support Dept
What are some of the best things about your team?
There aren't any Team reviews of OpenText yet.
Be the first to contribute a review.
What do your coworkers need to improve and how could you work together better?
Actualy explain how the buzz words of the moment are supposed to impact my job. Strategic vision has no relationship to my job function and no one from the CEO to my direct manager can articulate it. Leadership is an empty suit.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
I've built some relationships that I value. There's nothing about the company culture that I find useful.
Review from Customer Support Dept
What needs to change to make the company culture better?
Everyone needs to get paid fairly. I am, but that is not true for everyone.
Review from Customer Support Dept
What did you like most about the interview process?
There aren't any Interviews reviews of OpenText yet.
Be the first to contribute a review.
What would you improve about your company's interview process?
There aren't any Interviews reviews of OpenText yet.
Be the first to contribute a review.
What makes you most happy at work?
There aren't any Outlook reviews of OpenText yet.
Be the first to contribute a review.
What's going wrong and how can it be improved?
Lack of useful direction, no concept of how my work is related to company success.
Review from Customer Support Dept
What do you like best about your company?
The people are warm, welcoming and friendly
Review from Customer Support Dept
What would you most like to see improved at your company?
Greater investment in creating cutting edge products
Review from Customer Support Dept